• Business Employment Services Representative…

    Arab Community Center for Economic and Social Serv (Detroit, MI)


    Business Employment Services Representative - Workforce Development

     

    Department: Workforce Development

     

    START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req\_id=3383964&source=3383964-CJB-0)

     

    Job Title:Business Employment Services Representative

     

    Job Status: Full-time

     

    Job Summary: Under general supervision, the Business Employment Services Representative uses specialized knowledge of placement and job development techniques, along with skills obtained through experience and/or formal training to develop work sites and match program participants to those sites.

    Essential Duties and Responsibilities:

    - Develop and maintain relationships with existing and potential employers

     

    - Recruit new employers each month

     

    - Conduct employer visits daily/weekly to market program services and recruit new job openings

     

    - Maintain employer file and documentation regarding the employer and current and past job openings

     

    - Develop job opportunities for special need program participants as well as community service opportunities for other components of the program

     

    - Assist program participants to develop effective job seeking skills, including completing applications, writing resumes, practicing job interviewing techniques and other related skills

     

    - Refer program participants to potential employers and solicit feedback on status

     

    - Assist with employer screening process when requested

     

    - Direct transportation of program participants to employers

     

    - Provide employers with information and other perspectives on employment practices, wage scales, tax incentive programs and government funded training options

     

    - Organize job fairs

     

    - Provide translation services as needed

     

    - Provide cultural awareness education to employers who hire immigrants

     

    - Assist employers in resolving conflicts and/or tensions as needed

     

    - Address program participant or staff concerns and complaints

     

    - Operate standard office equipment and use required software applications

     

    - Perform other duties and responsibilities as assigned

    Knowledge, Skills, and Abilities:

    Knowledge of:

    - Advanced concepts, principles and practices of effective employment and training techniques

     

    - Intermediate concepts, principles and practices of labor market demands and labor laws

    Skill in:

    - Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office

    Ability to:

    - Analyze job opportunities to program participant knowledge, skills, and abilities to ensure meet minimum qualifications

     

    - Partner with other functional areas to accomplish objectives

     

    - Facilitate meetings and ensure that all viewpoints, ideas, and problems are addressed

     

    - Incite enthusiasm; influence, motivate and persuade others to achieve desired outcomes

     

    - Interpret and apply policies and identify and recommend changes as appropriate

     

    - Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment

     

    - Communicate effectively, both orally and in writing

     

    - Work independently as well as collaboratively within a team environment

     

    - Handle stressful situations and provide a high level of customer service in a calm and professional manner

     

    - Establish and maintain effective working relationships

    Educational/Previous Experience Requirements:

    - Minimum Degree Required:

    o High School Diploma or GED equivalent

    o Associate degree preferred

    - Required Disciplines:

    o Business Administration or related field

     

    ~and~

     

    - At least 2 years of experience in sales, business development, community engagement, or a mental health setting (based on assigned functional area) preferably in a non-profit setting or any equivalent combination of experience, education and/or training approved by Human Resources

    Licenses/Certifications:

    - Licenses/Certifications Required at Date of Hire: None

    Working Conditions:

    Hours: Normal business hours, some additional hours may be required

     

    Travel Required: Local travel may be required

     

    Working Environment: Climate controlled office

     

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