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Job Description

AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products.

We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency.

We are A Company Culture Devoted to Innovation & Improvement

AFC provides localized expertise to customers in particular industries and geographies. We don't have a traditional hierarchical management structure where everyone simply "reports up." Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization.

Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style.

Customer Service / Inside Sales Northeast Region - Hartford, CT

AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers & assembly plants. Our supply solutions include Vendor Managed Inventory, Stock and Release programs, Light Assembly, Kitting, and Private Labeling services amongst others. We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency. www.afcind.com

As a Customer Service / Inside Sales Rep for AFC, you will provide customer service, manage order flow, work with outside sales reps, create and present quotes, schedule, and process product shipments for customers.

What’s in it for you:

+ Competitive salary, comprehensive benefits package, and casual work environment

+ Ability to work a hybrid workweek schedule once training and proficiency in the assigned task are achieved.

+ Join an organization experiencing tremendous growth, thus, professional growth opportunities and the ability to make a tangible difference.

+ Exposure to various levels of management

What you’ll be doing:

+ Provide stellar customer service/account management to exceed expectations.

+ Determine and manage overall and product specific customer pricing

+ Manage order flow, schedule, and expedite products when needed

+ Assist with preparation and delivery of presentations to customer

+ Analyze program data and make recommendations based on findings

+ Work with team to identify opportunities to improve VMI program, increase sales, and provide a better experience for the customer

What you need:

+ College Degree preferred; A high school diploma or GED is required.

+ 2 years related work experience

+ Excellent verbal and written communication skills

+ Ability to multi-task & thrive in a team environment

+ Creative problem-solving skills

+ Solid Excel skills as well as working knowledge of other Microsoft products.

Job Type: Full-time

Pay: $54,000.00 - $61,000.00 per year

Work Hours: 7:30am - 4:00pm, Monday-Friday

Benefits:

+ 401(k)

+ 401(k) matching

+ Dental insurance

+ Flexible spending account

+ Health insurance

+ Life insurance

+ Paid time off

+ Vision insurance

_We are an AA/EEO/Veterans/Disabled employer._