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As the Central Scheduler, you will be under the direction of the Coordinator and/or Manager of Patient Access. The Patient Access Services Scheduler performs a variety of complex duties for the registration and scheduling of patients for medical procedures, tests and associated ancillary services.

Duties and Responsibilities:

+ Schedules patients for services, tests and procedures according to the established guidelines and criteria.

+ Accurately obtains and enters appointment, demographic and insurance information into the electronic EMR during the scheduling process.

+ The ability to toggle between multiple screens and utilize multiple modules simultaneously.

+ Obtains and scans physician orders per protocol.

+ Review procedure/tests to ensure it meets medical necessity guidelines, alerts ordering physician’s offices as needed and generates a Medicare ABN as appropriate.

+ Verifies patient insurance coverage via electronically based eligibility systems.

+ Complies with the insurance referral and authorization guidelines when scheduling

Required:

+ High School diploma or equivalent

+ 1+ year of related experience

+ Computer experience includes prior EMR and Microsoft Office.

+ Typing skills of approximately 45/50 words a minute

+ Excellent customer service and communication skills.

+ The ability to work in a high-volume team-oriented environment.

+ Ability to take direction and work independently.

Preferred:

+ Bilingual English/Spanish

+ Knowledge of medical terminology, third party payer billing and managed care requirements.