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Job Details

Job ID: 5102905

Job Description

Reports to: Deputy Director, Food and Nutrition Services

Overview:

Founded in 1647, Boston Public Schools (BPS) is one of the oldest public school districts in the country. With more than 55,000 students from 139 countries, over 9,000 employees, and an annual budget of $1 billion, Boston Public Schools is the largest, most diverse district in Massachusetts.

BPS operates in 125 schools with a total of 125 kitchen sites and three service models overseen by the Food and Nutrition Services (FNS). Approximately 22,000 breakfasts and 37,000 lunches were served daily, at no cost to the student. Total food and supplies managed by FNS, annually, total $40 million.

General Position Description:

Under the supervision of the Deputy Director, Food and Nutrition Services, the Human Resources Manager supports Food and Nutrition Services with employee relations, attendance leave management, training and education, strategic staffing and culture change, and people management.

This position is based at 370 Columbia Road, Dorchester, with travel required to all 125 school locations and other destinations (as needed). Working closely with field management, site managers, Food and Nutrition Services Central Office staff, and the FNS Executive Team. The Human Resource Manager will proactively assess FNS needs and implement actions that effectively develop and leverage organizational talent.

The Human Resource Manager is the lead human resource liaison for Food and Nutrition Services with the Office of Labor Relations (OLR), Office of Legal Advisor (OLA), Office of Human Capital (OHC) and Office of Equity.

RESPONSIBILITIES:

Employee Relations

+ Manages and maintains appropriate Food and Nutrition staffing within budgetary constraints.

+ Enforces management guidelines by preparing, updating, and recommending human resource policies and procedures.

+ Serves as a liaison between the employee, District, and City of Boston to assist with employee programs

+ Prepares and manage Human Resource operations budget

Labor Relations Management

+ Adapts and enforces labor union contracts and ensure effective management procedures, with FNS Executive Team and provide recommendations and updates for union contract negotiations

+ Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements, conducting investigations; as indicated, maintaining records, and representing the organization at hearings, arbitrations and settlement agreements.

+ Serves as a liaison between the FNS, District, and Union Representatives to negotiate and lead joint labor sessions

Training & Education

+ Oversees the planning and execution of all FNS training and Professional Development; tracks and maintains completion required for each position annually

+ Prepares new hires for assignments by establishing and conducting orientation and training programs

+ Plans and executes all staff and central office professional development, including a career progression framework for staff advancement

+ Manages human resource staff by recruiting, selecting, orienting, and training employees.

+ Ensures planning, monitoring, and appraisal of employee work by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; and counseling employees and supervisors

+ Oversees the implementation of the Training and Education Development Committee, composed of FNS management and union representatives

+ Cultivates professional an d technical knowledge by attending educational workshops, reviewing professional publications and establishing personal networks.

Attendance & Leave Management

+ Serves as the liaison between Food and Nutrition Services and Office of Human Capital, ensuring timely management of leave requests

+ Implements policies and programs to reduce absenteeism, including Absence Without Official Leave (AWOL) and turnover

Strategic Staffing and Culture Change

+ Maintains the work structure by updating job requirements and job descriptions for all positions.

+ Supports organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; and recommending changes.

+ Works with the Office of Human Capital to implement a streamlined recruiting and onboarding process for all vacancies

+ Develops and recommend programs for culture change to Executive Team; implements as agreed

+ Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements, conducting investigations; as indicated, maintaining records, and representing the organization at hearings.

+ Enforces management guidelines by preparing, updating, and recommending human resource policies and procedures.

All other duties as assigned.

QUALIFICATIONS - REQUIRED:

+ Bachelor’s degree in Human Resources, Business Administration or a related field.

+ Minimum 3-5 years of professional experience in Human Resources

+ Experience with full cycle recruitment and facilitating new hire orientation

+ Experience working with bargaining units, labor negotiations, mediation, and workplace investigations

+ Budget management experience

+ Excellent skills in: computer and data analytics, verbal and written communication, quantitative-based decision making

+ Excellent and creative problem-solving skills with the ability to act decisively

+ Organized and detail oriented with ability to prioritize, multi-task, meet deadlines and competing demands

+ Demonstrated strong interpersonal skills, with ability to drive cross-functional projects and work collaboratively

+ Flexible, adaptable, able to work under pressure

+ Current knowledge of key strategies and trends in human capital discipline

+ High professional standards of customer service and work quality

+ Motivated, self-starter, able to work independently with commitment to positive outcomes

+ Negotiating, teamwork and conflict management skills

+ Knowledge of Federal, state and local employment law (e.g., FMLA, FLSA, ADA)

+ A valid driver’s license is required

QUALIFICATIONS - PREFERRED:

+ Master’s degree in Human Resources, Business Administration or a related field.

+ Society of Human Resource Management (SHRM) and/or HR Certification Institute (HRCI) certification

+ Second language proficiency in (Spanish, Arabic, Haitian Kreyol, Chinese (Mandarin), Vietnamese, Cape Verdean Creole, Portuguese or Somali)

+ Experience with Oracle (PeopleSoft) operating system

TERMS: Managerial, D61.

The Boston Public Schools, in accordance with its nondiscrimination policies, does not discriminate in its programs, facilities, or employment or educational opportunities on the basis of race, color, age, criminal record (inquiries only), disability, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics or military status, and does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals’ dignity or interferes with their ability to learn or work.

Position Type: Full-time

Positions Available: 1

Job Categories

Administrator, Director/Coordinator/Manager

Administrator, Human Resources