• Workplace Experience Receptionist

    CBRE (Dearborn Heights, MI)


    Workplace Experience Receptionist - Dearborn, MI

     

    Job ID

     

    214236

     

    Posted

     

    05-Apr-2025

     

    Service line

     

    GWS Segment

     

    Role type

     

    Full-time

     

    Areas of Interest

     

    Administrative, Customer Service, Sales Support

     

    Location(s)

     

    Dearborn - Michigan - United States of America, Dearborn Heights - Michigan - United States of America

    About the Role:

    As a CBRE Receptionist, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties.

     

    This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

    What You’ll Do:

    + Receive and direct incoming calls to appropriate personnel and voicemail.

    + Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.

    + Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed.

    + Perform general clerical duties including distributing office faxes and packages and ordering office supplies.

    + Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.

    + Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

    + Impact through clearly defined duties, methods, and tasks are described in detail.

    + Deliver own output by following defined procedures and processes under close supervision and guidance.

     

    What You Will Need

     

    Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

     

    + HS Diploma or GED required. Professional hospitality accreditations are preferred.

    + A minimum of 1 year of receptionist, front desk, concierge, or other hospitality experience is preferred.

    + Apply a high level of attention to detail as well as strong verbal and written skills.

    + Passionate about service delivery and finds satisfaction with exceeding client expectations

    + Open and flexible work schedules.

    + Requires basic analytical skills with the ability to understand and carry out general instructions as well as solve problems in standard situations.

    + Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize and offer help.

    + Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Desire to learn new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications.

     

    Ability to work requiring significant walking or through other means of mobility. This includes standing in position for extended periods, reaching, bending, stooping, pushing and/or pulling, and frequently lifting up to 40 lbs.

     

    **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

    **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

     

    Host

     

    Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it.

     

    Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host’s scalable product suite includes concierge-quality services provided by talented CBRE “hosts”; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.

     

    The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.

     

    Find out more (https://www.cbre.com/services/plan-lease-and-occupy/experience-services)

     

    CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)