• Billing Supervisor/Manager

    Robert Half Finance & Accounting (Westborough, MA)


    Description

    We are in search of a Billing Supervisor/Manager to join our team located in Hopkinton , Massachusetts. The primary function of this role is to oversee the customer service staff, ensure the accuracy of customer statements, and manage the collections process.

    Responsibilities:

    • Supervise the customer service staff, providing guidance, mentorship, and training.

    • Maintain the integrity of customer billing, reviewing and posting payment and charge batches, and examining month-end billing error reports.

    • Oversee the collections process, delegating expectations to staff and communicating results.

    • Provide a detail oriented response to customer inquiries over the phone or other communication channels.

    • Evaluate monthly ledgers, budgets, and financial reports, assisting with fiscal planning and annual budget development.

    • Coordinate the development and implementation of reporting procedures and oversee the maintenance of department records.

    • Manage the coordination of office staff division training, seminars, workshops, travel arrangements, and special projects.

    • Display proficiency in the use of proprietary operational systems including Route Manager Online and Tableau.

    • Conduct office assignments for administrative staff and coordinate program/project development and planning.

    • Uphold standard operating procedures to assure an efficient, environmentally correct, and safe workplace.

    Requirements

    • Must hold a minimum of 5 years of experience in a Billing Supervisor/Manager role or similar

    • Proficiency in Accounting Software Systems is required

    • Familiarity with ADP - Financial Services is essential

    • Experience with Concur is expected

    • Must have knowledge of CRM systems

    • Should be adept in ERP - Enterprise Resource Planning

    • Proficiency in About Time software is desirable

    • Strong understanding of Accounting Functions is required

    • Must be proficient in Accounts Payable (AP) processes

    • Experience with Accounts Receivable (AR) management is necessary

    • Auditing skills are essential.

     

    For immediate consideration please call me directly 508-205-2127 (Eric Lebow)

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .