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Job Title: Shipping Clerk

Salary: $41,200 - $55,700

Shift: 3rd shift

Job Summary:

This role focuses on ensuring Shipping personnel operate efficiently and safely, maximizing loads while minimizing shipping costs, and coordinating with 3rd Party Logistics Companies to ensure on-time delivery of customer products and high customer satisfaction.

Key Responsibilities:

Business Excellence

* Plan and maintain weekly shipping schedule to ensure on-time pick and delivery of customer products

* Maintain record of counts, quantities and descriptions of inventory being shipped and received

* Reconcile all load reports with Kiwi ESP to ensure accuracy of inventory being loaded and shipped

* Identify opportunities to maximize manufactured square footage (MSF) per trailer to increase utilization of assets and increase cost savings

* Review prior day shipping report to confirm shipment with dedicated carriers, customer pick-ups, and breakdown of MSF to identify opportunities to increase efficiency

* Coordinate material staging, shipments, pick and pack order fulfillment, expired inventory destruction, and raw and customer owned inventory

* Maintain working knowledge of Department of Transportation regulations and general routes to create time efficient shipping schedules

* Review customer specifications to determine the most efficient unitizing and palletization

* Utilize Kiwi application to track and confirm inbound and outbound loads to account for inventory

* Oversee the loading and unloading shipments by forklift operators, ensuring accuracy and timeliness.

* Inspect loaded shipments for accuracy and compliance with shipping requirements (e.g., correct quantities and destinations).

* Reconcile inventory discrepancies or shortages.

* Prepare and verify Shipping Documents (e.g., bills of lading, invoices).

* Maintain records of shift activities, including shipment logs, operator productivity, and 3PL interactions.

* Prepare end-of-shift reports for the Shipping Manager, noting performance, 3PL coordination issues, or delays.

People and Culture

* Oversee and direct a team of unionized forklift operators, assigning tasks .

* Ensure Forklift Operators safely operate material handling equipment (e.g. forklift) and properly adhere to all safety procedures

* Provide guidance, coaching and training to ensure safe and efficient operation of forklifts and material handling equipment.

* Enforce company policies and union contract terms,

* Liaise with a third-party logistics (3PL) company to schedule pickups, confirm shipment details, and ensure seamless handoff of goods during overnight hours.

* Work collaboratively with Production, Planning and Customer Service to assess, manage, and prioritize customer requests to ensure load planning accuracy, mitigate delays, and enable high customer satisfaction

* Communicate production updates and delivery statuses with Customer Service and Planning to enable a positive customer experience

Critical Skills / Capabilities:

Leadership: Prioritizes Safety, Quality and Customer Satisfaction while providing clear direction for the work to be performed. Encourages Teamwork and

Communication: Clearly exchanges thoughts, ideas, and messages through written, verbal, and non-verbal methods that promote an understanding with the target audience; listens carefully and attentively

Coach: Demonstrates basic understanding of the individual and organizational benefits of career development; provides feedback to direct reports and/or peers on job skills and personal behavior; identifies employees\u2019 areas of strengths and developmental needs

Time Management: Plans, priorities, and manages time spent on accomplishing tasks to increase productivity and efficiency; demonstrates awareness and control over the amount of time spent on activities; meets deadlines

Organizational Skills: Plans, arranges and/or monitor's work to ensure achievement of desired results; establishes a systematic course of action to accomplish objectives

Decision-Making: Plans and decides on the course of action while allowing for flexibility to support ad-hoc scenarios; demonstrates ability to balance competing priorities

Adaptability: Demonstrates agility, flexibility, and a willingness to modify one\u2019s approach to achieve desired results; responds quickly to changing demands, processes, and updated information

Problem Solving: Resolve operational delays, equipment malfunctions, staffing issues, or 3PL-related problems during the shift, escalating complex issues to the Shipping Manager.

Equipment Oversight: Ensure forklift operators maintain equipment in good working condition; report maintenance needs to the Shipping Manager.

Technical Skills:

\u2022 Microsoft Office - Excel, Outlook

Work Environment:

Work in an office within the plant environment; noisy work environment; moderately climate-controlled environment; exposure to extreme hot or cold temperatures; exposure to machinery conditions of over 100\u2070F; maintain strict adherence to safety procedures. Involves supervising forklift operations and coordinating with a 3PL provider in a fast-paced environment.

Experience:

* 2-4 years of experience in shipping, warehousing, or material handling, with at least 1 year in a leadership role; experience with 3PL coordination and managing union employees preferred.

* Knowledge of inventory management best practices

Education:

* Required: High School diploma or G.E.D.

* Preferred: 2- year technical degree or certificate program in a Logistics or related field

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.