"Alerted.org

Assistant Director, Financial Aid

• Georgia - Dekalb - Clarkston (https://careers.georgia.gov/jobs/64316/other-jobs-matching/location-only)

Hot

• (https://careers.georgia.gov/landingpages/education-opportunities-at-team-georgia-11)

Education

•

Georgia Piedmont Technical College - GPTC

•   

Jan 14, 2025 Post Date

Apply for Job Share this Job Sign Up for Job Alerts

+ Assists the Director in the day-to-day operations of the Financial Aid Department; including but not limited to daily Banner processing.

+ Provides information to prospective and enrolled students concerning state and federal financial assistance and technical college policy/procedures.

+ Assists with supervising full-time, part-time and student employees.

+ Responsible for strong focus on customer service to include the ability to diffuse potentially volatile situations while meeting customer expectation for assistance.

+ Responds to and advises student aid inquiries in person, by phone and written communication to students, staff and the general public in a courteous and professional manner.

+ Thoroughly provides guidance to students, staff and the general public on the availability of financial aid, the regulatory requirements associated with the availability and the application process.

+ Assists with interviewing, hiring, and evaluation of the performance of, and when necessary, discipline of employees.

+ Observes and reviews for accuracy and completeness of appropriate documentation/forms/processes/procedures.

+ Assists staff by providing systematic Banner support or reports as requested.

+ May be asked to serve as consultant to management on specific problems and concerns.

+ Interprets and utilizes federal, state and local policies and procedures.

+ Maintains accurate files/records, creates and maintains written procedures.

+ Participates in the planning, coordination, development and implementation of long-range goals and objectives.

+ Serves on committees as assigned.

+ Maintains current knowledge of TCSG operations and policies, federal and state student financial assistance programs and laws governing Georgia's technical colleges.

+ Creates and maintains a high-performance environment characterized by positive leadership, strong team orientation and strong focus on customer service.

+ Displays a high level of effort and commitment to performing work; operates effectively within the organizational structure; demonstrates trustworthiness, professional ethics and responsible behavior.

+ Shows persistence and seeks alternatives when obstacles arise; conveys forethought to potential issues and provides suggestions to remedy such concerns.

+ Works within the system in a resourceful manner to accomplish reasonable work goals; shows flexibility in response to process change and adapts to and accommodates new methods and procedures.

+ Performs other duties as assigned in the fulfillment of the needs, philosophy, and purpose of Georgia Piedmont Technical College.

Baccalaureate degree from an accredited college or university *and* Two (2) years of work related experience.

Additional Information

+ Agency Logo: Requisition ID: EDU08Y3

+ Number of Openings: 1

+ Advertised Salary: 70,000

+ Shift: Day Job

+ Posting End Date: Sep 6, 2024