• Hospital Patient Services Clerk 2

    SUNY Upstate Medical University (Syracuse, NY)


    Job Summary:

    Duties include but are not limited to: PAS Registration Floater that must conduct courteous and professional patient interview across PAS registration sites: Community Campus, UH Central Registration, Emergency Departments, Outpatient Registration, Pre-Registration, 550 Harrison Center and UHCC. Completes insurance eligibility verification and obtains authorizations for emergency admissions, elective procedures and elective admissions. Conduct quality analysis of registrations, works claim edit and account level work queues and acts as a liaison between the end users and training team. Meets accuracy rate within established guidelines. Provide flexibility in schedule to accommodate staffing needs of the department. Will participate in cross-training in other admitting areas. Will need to be able to prioritize work and handle stressful situations. Will perform support functions as necessary such as filing, assist supervisor in new employee training, etc. Strong customer service skills are necessary.

    Minimum Qualifications:

    For consideration for this title, you must meet one of the following minimum qualifications:

    NYS Department of Civil Service Eligible list or eligible for transfer

     

    Or

    Promotional:

    You must be a qualified employee of the State University of New York and have had one year of permanent competitive or 55-b/55-c service as a Hospital Patient Services Clerk 1 or as a Nursing Station Clerk 1

     

    Or

    Open Competitive (Non-competitive, NY HELPS) Qualifications:

    Two years of full-time clerical experience in a health care setting; or two years of full-time secretarial experience in a health care setting; or two years of full-time patient care experience in a health care setting.

    Work Days:

    Schedule based on 40 hour work week. Monday-Friday 11am-7:30pm, must be available until 11pm

    Message to Applicants:

    **The NYS Department of Civil Service has expanded the NY HELPS Program. During this program, the NYS Civil Service Exam requirements are suspended for the Hospital Patient Services Clerk 2 title.

     

    Position status: Varies

     

    Salary: $41,399

    Recruitment Office:

    Human Resources

    Executive Order:

    Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at [email protected].