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Essential Functions:

• Provides a positive and professional representation of the organization.

• Promotes culture of safety for patients and employees proper identification, reporting, documentation and prevention.

• Maintains hospital standards for a clean and quiet patient environment to maintain a positive patient care experience.

• Maintains competency and knowledge of current standards of practice, trends and developments in related scope of job role or practice.

• Adheres to infection-control policies and protocols.

• Complies with organizational and regulatory policies for handling confidential patient information.

• Demonstrates excellent customer service through his/her attitude and actions, consistent with the standard contained in the Vision, Mission, and Values of t he organization.

• Adheres to professional standards, hospital policies and procedures, federal, state, and local requirements, and TJC standards and/or standards from other accrediting bodies.

• As a Studer Partner must have the ability to develop a full understanding of the Studer Group practices and tools and communicate effectively. Must embrace the Studer Philosophy and Principals by conducting him/herself in a professional manner.

• Performs professional telephone greeting, directing appropriate communication flow.

• Can perform operation of telephone, placing on hold, transferring calls.

• Demonstrates effective communication skills.

• Greets patients, families and assists them with directions, questions as appropriate.

• Answers routine questions regarding department operations.

• Demonstrates ability to provide accurate directions within the the department/hospital for staff, patients, families.

• Monitors inventory of clerical supplies and orders as needed.

• completes hospital competencies as required.

• Prints patients stickers and reviews patient charts for completeness.

• Inputs computer information in a timely, efficient manner, i.e. Physician orders, labs, work orders.

Required Skills

Minimum Education

-High School Graduate or GED equivalent

Preferred Education- Completion of Certified Nurses Aide program

Minimum Work Experience

Nursing Assistant experience preferred

Preferred Licenses -Certified Nurse Aide From the state of Kentucky

Required Licenses -BLS certification - American Heart Association (Healthcare Provider) or American Red Cross (Healthcare Provider) required, must be current.

Required Experience