"Alerted.org

Make a Meaningful Impact as an LPN Care Coordinator!

Our Mission: Quality, compassionate care for all.

Our Vision: Reimagine health care through connection, service and innovation.

Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Logan Health Hospice is looking for a compassionate and highly organized LPN Care Coordinator to join our team in Kalispell, MT!

If you are looking transition away from direct patient care and want to use your LPN skills in a new way, this may be the position for you! This key role is vital in ensuring seamless transitions to hospice care and providing support to patients, families, and our hospice interdisciplinary team.

What you'll be doing:

+ Coordinate incoming hospice patient admissions

+ Answer incoming phone calls and relay messages to the hospice team

+ Triage patient needs and assist with nurse scheduling as needed

+ Obtain, process, and enter orders

+ Review daily call logs and follow up on patient needs

+ Facilitate medication refills

+ Process hospice-related paperwork and perfom admission audits

+ Explain hospice services to patients/families and assess eligibility for care

+ Order durable medical equipment (DME)

+ Ensure compliance with paperwork and hospice regulations

Who you are:

Our ideal candidate will have strong communication skills, and be comfortable discussing end of life issues in a professional and compassionate manner. You must be flexible, resourceful, and an excel at multitasking. If you’re looking for a role where you can make a real difference every day, this is it!

Qualifications:

+ Current Montana Licensed Practical Nurse (LPN) license required.

+ Minimum of two (2) years’ LPN experience required.

+ CPR certification required as applicable to assigned area(s).

+ Knowledge of relevant equipment, procedures, strategies, and clinical skills to ensure optimal patient care preferred.

+ Minimum of one (1) year experience in a role exhibiting strong collaborative and coordination skills preferred.

+ Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.

+ Commitment to working in a team environment and maintaining confidentiality as needed.

+ Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.

+ Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.

+ Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.

Job Specific Duties:

+ Exhibits knowledge of policies and procedures as they relate to the job duties, patient care and safety. Exhibits knowledge of staffing standards and a demonstrated commitment to cost containment with all resources.

+ Reviews assigned area(s) staff schedule and works in collaboration with stakeholders to ensure adequate coverage as applicable to assigned area(s).

+ Assists leadership with maintaining accountability to policies and procedures.

+ Completes and maintains staff schedule and call schedule in conjunction with assigned leadership as applicable to assigned area(s).

+ As applicable to assigned area(s); Collaborates with vendors to maintain equipment in working order, troubleshoots and follows-up with any issue. Coordinates repairs and service as needed.

+ Exhibits skill while utilizing various equipment in the assigned area(s). Utilizes appropriate care of equipment and maintains skills in cleaning and storing of all scopes in the assigned area(s).

+ Demonstrates a commitment to professionalism while undertaking and completing all competencies and advance primary certification as applicable to assigned area(s).

+ Transports patients and/or assists with transporting as needed as applicable to assigned area(s).

+ Performs auditing activities throughout assigned area(s). Utilizes Office of Inspector General (OIG) work plan, summarizes and presents audit findings to leadership and clinicians as applicable to assigned area(s).

+ Coordinates and performs referral and intake processes, triages patients and schedules admissions based on patient need, as applicable to assigned area(s).

+ Coordinates and communicates scheduling of field clinicians in planning and providing care as applicable to assigned area(s).

+ As applicable to assigned area(s); Supports a smooth transition of care for patients from one level of care to another. Provides acute care, skilled nursing facility, and emergency department (ED) follow up. Identifies high-risk patients who would benefit from chronic care management and works collaboratively with the primary care provider, RN navigator, patient, and family to get patient enrolled in chronic care management. Reviews records and ensures documentation requirements are complete prior to submitting to payers, per department protocol.

+ As applicable to assigned area(s); Audits the medical records of patients admitted to assigned area(s) per department protocol. Ensures admission documentation and Plan of Care identifies interventions and treatments required to meet the patient’s needs. Communicates deficiencies to appropriate clinician.

+ Coordinates the HHAs and CNA's schedules and assignments as applicable to assigned area(s).

+ Maintains confidentiality and compliance with HIPAA standards.

+ Coordinates and obtains VA authorization and recertification as applicable to assigned area(s).

+ As applicable to assigned area(s); Performs clinical nursing visits as needed. Builds therapeutic and trusting relationships with patients, families, and caregivers through effective communication and listening skills. Utilizes motivational interviewing techniques to assist patients in meeting goals and assisting with chronic disease management.

+ As applicable to assigned area(s); Provides basic assessments. Assesses patient needs upon initial encounter and periodically throughout navigation. Matches unmet needs with appropriate services, referrals, and support services, such as dietitians, providers, social work, pharmacy, and financial services. Acts as a liaison between the patients, families, caregivers, and the providers to optimize patient outcomes.

The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.

Maintains regular and consistent attendance as scheduled by department leadership.

Logan Health takes great pride in offering its employees a comprehensive benefits package that includes:

+ Health, Dental, and Vison insurance

+ 401(k) with generous matching

+ Employer-provided life insurance

+ Voluntary life and disability insurance options

+ Critical Illness and Voluntary Accident options

+ Employee assistance program (EAP)

+ FSA

+ Paid time off, Holiday pay, and Illness bank

+ Employee referral program

+ Tuition Reimbursement Program

+ Employee Wellness Program that includes wellness coaching, classes, wellness incentives and more

+ Logan Health Fitness Center - Waived registration fee and 1/2 off monthly membership dues

Shift:

Day Shift - 8 Hours (United States of America)

Schedule: Full-time, 40 hours per week. This position will also participate in Resource On Call rotation. Generally, this on call rotation will be every 6-7 weeks to provide administrative and coordination support to our on call staff.

Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

+ Criminal background check

+ Reference checks

+ Drug Screening

+ Health and Immunizations Screening

+ Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.