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Job Description

Job Summary

The Senior Employee Relations Advisor will serve as a trusted resource for employees and people leaders, providing guidance on workplace policies, conflict resolution, and performance management. This role requires a deep understanding of ER practices, including providing guidance on handling employee conduct, and ensuring compliance with company policies and applicable laws.

Responsibilities:

• Acts as a point of contact for employees and manager, providing guidance and support on employee relations matters such as performance management, disciplinary actions, and conflict resolution

• Investigates and recommends appropriate action on moderate to complex associate complaints, issues and concerns

• Provides guidance to leaders on the progressive discipline process, consulting on when to issue progressive discipline documents, for issues including, but not limited to addressing performance gaps, conduct concerns, and other management concerns

• Ensures compliance with all applicable federal, state and local laws and regulations

• Facilitates training on ER topics such as conflict resolution, addressing performance concerns, and workplace policies

• Maintains accurate and confidential records of employee relations cases and report trends or recurring issues to HR Business Partners

• Administers work rules and monitors their application and enforcement to ensure fairness and consistency

• Ability to identify risk on employment matters and partners with internal employment counsel as appropriate

• Provides counsel and guidance to managers and associates regarding company policies and procedures

• Collaborates with Employee Relations Director to develop, update, and implement employee relations policies and procedures

• Performs other duties and responsibilities as assigned

Knowledge, Skills, and Abilities Knowledge of

• Principles, practices, and procedures of human resources administration associated with exposure to employment law policy and practice.

• Microsoft Office Suite and Workday experience is preferred

Ability to:

• Communicate effectively with all levels within the organization. • Practice and promote integrity and ethical behavior. • Demonstrate excellent organizational skills in prioritizing workload in a fast-paced environment with changing deadlines. • Coordinate and lead multiple projects simultaneously. • Demonstrate excellent interpersonal and written/verbal communications skills. • Maintain confidentiality and sensitivity to all issues. • Keep all appropriate parties up to date on decisions, changes, and other relevant information.

Qualifications:

• Bachelor’s degree in Human Resources, Business/Public Administration, or a related field

• 5+ years of experience in employee relations, HR consulting, or a related role • Strong knowledge of employment laws and regulations (e.g., FMLA, ADA, FLSA, etc.)

• Exceptional communication, coaching, conflict resolution, and problem-solving skills

• Proven experience conducting investigations and delivering actionable recommendations

• Interpreting and applying company policy and applicable rules to issues and problems.

• Preparing and delivering clear, effective, and professional presentations.

Education

Bachelor’s: Business Administration, Bachelor’s: Human Resources Management, Bachelor’s: Organizational Behavior Studies

Work Experience

Manager Experience - 13 months to 3 years

Certifications

Travel

Less than 25%

Workstyle

Hybrid

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same

• Work with and through others to achieve desired outcomes

• Make prompt, pragmatic choices and act with the client in mind

• Take ownership and hold themselves and others accountable for delivering results that matter

• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

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