• Field Service Technician

    Leonardo DRS, Inc. (High Ridge, MO)


    Job ID: 111354

     

    Leonardo DRS is a prime contractor, leading technology innovator and supplier of integrated products, services and support to military forces, intelligence agencies and defense contractors worldwide. The company specializes in naval and maritime systems, ground combat mission command and network computing, global satellite communications and network infrastructure, avionics systems, and intelligence and security solutions. Additionally, the company builds power systems and electro-optical/infrared systems for a wide range of commercial customers. Headquartered in Arlington, Virginia, Leonardo DRS is a wholly owned subsidiary of Leonardo S.p.A. For additional information on DRS, please visit our website at www.leonardodrs.com

    Company Overview

    **DRS Marlo Coil** manufactures robust heat transfer, refrigeration, and air handling equipment for industrial, commercial, utility and marine markets. Our custom engineered heat transfer solutions are used in a variety of configurations to cool, heat, and dehumidify air streams for process and building comfort. We pride ourselves on having equipment on most surface combatant ships and submarines in the U.S. Navy fleet. Additionally, DRS Marlo Coil is positioned for significant growth in the Industrial/Commercial markets.

     

    For more information on Leonardo DRS, please visit www.leonardodrs.com, and for more information on our Commercial/Industrial business, please visit: www.marlocoil.com.

    Job Responsibilities

    + Responsible for providing routine technical support for maintenance, repairs, modification, equipment setup and testing

    + Troubleshoot and determine equipment issues by utilizing drawings and technical documentation

    + Conduct repairs and/or modifications using a variety of hand tools and test equipment

    + Assist in demonstrating setup and adjustment of complex equipment for potential users or operators

    + Complete appropriate written documentation and feedback for onsite service and installations

    + Deliver technical solutions to customers with a high degree of professionalism

    + May provide formal/informal training of customer personnel

    + Identify, analyze, and repair product failures, orders and replaces parts as needed

    + May recommend which products or services best fit the customers needs

    + Demonstrate great customer service skills

    + Work variable shifts and up to 12-hour shifts to perform necessary testing

    + Exhibit mature, independent judgment and communicates effectively

    + Employees must be able to maintain and adhere to the customer’s on-site scheduling requirements with no more than 5 unplanned absences during any rolling 12-month period.

    + Support, communicate, reinforce and defend the mission, values and culture of the organization

    Qualifications

    + High school diploma or GED with 2+ years of work experience

    + Proficient in the use of a laptop computers, mobile devices, and related software

    + Must be able and willing to travel

    + Must have or be eligible to obtain U.S. passport

    + Must possess or have the ability to obtain "Universal" certification under EPA Section 608 from an approved EPA certifying agency

    + U.S. citizenship and ability to obtain security clearance required

    + Brazing certification to NAVSEA and ASME requirement preferred

    + Understanding of vibration analysis and fan balancing, preferred

    + Software skills with AutoCad, C, C++, Java and Visual Basic, a plus

    + Computer proficiency with MS Office application experience, including Word, Excel, Project and PowerPoint; detailed understanding and use of database technologies helpful

     
     

    _Taking care of our people is a top priority at Leonardo DRS. We are proud to offer competitive salaries and comprehensive benefits, including medical, dental, and vision coverage, a company contribution to a health savings account, telemedicine, life and disability insurance, legal insurance, and a 401(k) savings plan. We champion wellness programs that focus on physical, emotional, and financial well-being. We develop our talent by offering programs and activities to support career-growth, professional development, and skill enhancement. And we understand there is more to life than work, and the importance of offering flexible work schedules with our 9/80 program, competitive vacation, health/emergency leave, paid parental leave, and community service hours._

     

    _*Some employees are eligible for limited benefits only_

     

    _Leonardo DRS, Inc. and its subsidiaries provide equal opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws._

    _\#NPS_