• Test Center Coordinator

    Rowan College at Burlington County (Mount Laurel, NJ)


    Test Center Coordinator

     

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    Test Center Coordinator

     

    Salary

     

    $35,000.00 - $38,500.00 Annually

     

    Location

     

    Mount Laurel, NJ

     

    Job Type

     

    Full Time (35 hours)

     

    Job Number

     

    01257

     

    Department

    EMSS

    Opening Date

     

    04/16/2025

     

    + Description

    + Benefits

    + Questions

    Description

    Primarily responsible for administering accommodated course tests and maintenance of accommodated course test files. Also administers, proctors, scores, and processes tests (i.e., College Placement Exams and external tests including ATI-TEAS, CLEP, ETS exams, Comira, Meazure Learning and Pearson VUE) as required. Assists with all data tracking and technical system requirements to ensure an effective and secure testing environment. In absence of the manager, the coordinator assists with coverage of the Test Center to include possible Saturdays at the RCBC Test Center.

     

    This is a Support Staff Union position as stated in the Support Staff collective bargaining agreement- Grade 10

     

    Specific Duties and Responsibilities

     

    + In the absence of the Manager, this individual is responsible for the operation of the Test Center.

    + Assists with scheduling staff and provides testing coverage for days, evenings and Saturdays at the Test Center if Part-Time staff cannot provide coverage.

    + Administers and monitors Accommodated tests, College Placement Exams and other external tests including ATI-TEAS, CLEP, ETS exams, Comira, Meazure Learning, Pearson Vue and other tests as assigned.

    + Maintains operations within the test Center including appropriate processing of test submissions and completed exams, external testing faxes and scans quality control of files (including date review) and preparing daily test rosters, as necessary.

    + Assists with all aspects of service within the center including monitoring student testing, scheduling exam appointments and responding to test center inquiries.

    + Serves as the primary point-of-contact for Part-Time employees, faculty and external vendors in order to ensure consistent high-quality service to students and customers.

    + Serves as a trainer for new Test Center employees (including external testing proctor training).

    + Attends in-house training to learn how to administer unfamiliar exams, achieve and maintain certifications for proctoring external exams (including ATI-TEAS, Meazure Learning, ETS exams Comira and Pearson Vue and other tests assigned and utilizing Microsoft Office 360, Google docs/ sheets

    + Maintains and provides daily and monthly reports

    + Responsible for following all test center procedures including voice mail updates with center hours, course test preparation and course exam/supply submissions to campus courier

    + Maintain inventory of office supplies in coordination with Division resources and assists with the order placement for supplies.

    + Assists with all aspects of placement testing for incoming students

    + Serve as one of the primary proctors for high stakes certification testing.

    + Performs other related duties as assigned.

    OVERALL PURPOSE AND RESPONSIBILITY:

    The primary and most important overall responsibility of all employees is to provide service in a pleasant, helpful, and effective manner to our students and other members of the College community.

    Minimum Qualifications

    Education Required:

    High School diploma or equivalent

    Experience Required:

    One (1) or two (2) years of directly applicable experience within a test center or related assessment-based role

    Skills/Abilities /Knowledge /Other Requirements:

    + Ability to keep precise records, prepare accurate statistical reports and maintain a high level of quality control

    + Ability to use Microsoft Office 360 and Google doc/ sheets software packages

    + Ability to compose a coherent letter and memorandum

    + Strong organizational skills

    + Strong ability to detail

    + Ability to remain calm in stressful situations

     

    Additional Information

     

    Collaborates with department members and/or the Compliance, Assessment and Research team to support planning, assessment, data collection and reporting for continuous improvement of the college.

     

    EMPLOYEE CLASSIFICATION:Support Staff

     

    Benefits- Support Staff (35 hours) (https://rcbc.edu/sites/default/files/2025-02/RCBC\_Benefits\_at\_a\_Glance\_-\_Support\_Staff\_35\_0125.pdf)

     

    01

     

    Do you have one (1) or two (2) years of directly applicable experience within a test center or related assessment-based role?

     

    + Yes

    + No

     

    02

     

    Do you have a high school diploma?

     

    + Yes

    + No

    Required Question

    Employer

     

    Rowan College at Burlington County

     

    Address

     

    900 College Circle Drive

     

    Mount Laurel, New Jersey, 08054

     

    Phone

     

    856-222-9311 ext. 1584

     

    Website

     

    http://www.rcbc.edu