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Mental Health Case Manager (PROMISE) (CV2195-221) - Operations Division

Mental Health Case Manager

Provide care. Build plans. Support transformation.

Volunteers of America Delaware Valley is seeking a compassionate and clinically grounded Mental Health Case Manager to join our Behavioral Health & Reentry Services team. In this role, you will support individuals with mental health needs and justice-involved backgrounds through structured, person-centered care planning, risk assessment, and behavioral health intervention.

You’ll be part of a treatment team delivering specialized support that fosters recovery, accountability, and successful reintegration.

What You’ll Do:

+ Complete clinical assessments and create individualized, client-driven service plans

+ Deliver mental health interventions targeting risk/needs for special populations

+ Facilitate group programs, core curriculum workshops, and case management sessions

+ Monitor client progress and adjust care plans in collaboration with the treatment team

+ Assist clients with accessing housing, health care, and other community resources

+ Facilitate house meetings and support reentry-related court and parole appearances

+ Document all case activities and maintain records in accordance with funder guidelines

+ Provide drug and alcohol screenings and support overall program compliance

+ Participate in treatment team and training meetings; support peer staff functions

What You Need:

+ Master’s degree (MSW preferred); counseling or related human services degree considered

+ Minimum of 2 years of experience in mental health counseling with special needs populations

+ Strong communication, counseling, and group facilitation skills

+ Understanding of addictive behaviors and behavioral health treatment models

+ Core curriculum facilitation certification (or willingness to obtain)

+ Valid driver’s license and ability to meet agency driving standards

+ Ability to work flexible hours, including some evenings and weekends

+ Basic computer proficiency

+ ​Must be able to pass criminal background check

+ Bilingual fluency is a plus

Why This Role Matters:

+ You will provide targeted mental health support in a structured, evidence-informed environment—helping individuals achieve stability and growth while navigating the challenges of reentry. Your work will have a direct and lasting impact on client outcomes and community well-being.

EEO of "Individuals with Disabilities" and "Veteran Status"/AA