• Patient Registration Representative- Urgent Care

    St. Mary's Healthcare (Amsterdam, NY)


    Job Requisition: REQ3512 Employment Type: Part-Time Shift: Days / Evenings/ Weekends Hours Per Week: 30

     

    Hiring Range: $18.39-$24.59

     

    The actual compensation for this position will be determined based on experience and other factors permitted by law.

    Responsibilities:

    • Greets patients and visitors, responds to questions/concerns and directs them to approproate location. Provides on-going communication with clinical staff regarding patient status

    • Collects and enters all necessary demographic, clinical, billing and insurance from patients or responsible parties.

    • Explains processes and forms to patients prior to securing signatures and ensures that all documents are properly signed and witnessed as required

    • Determines and accepts required payments, including co-pays and deductibles.

    • Ensures promotion of an exceptional experience by ensuring prompt, courteous service and adherence to SMH core behaviors.

    • Reviews scripts for accuracy: Ensures accurate coding

    • Follows all procedures relating to registration including notification of patient admission, medical necessity, checking and scanning of physician prescriptions

    • Conducts patient interviews with compasson and confidentiality

    • Position will require cross-training in the St. Mary's Healthcare Emergency Department as well.

     

    Education: • High School Diploma/GED required

     

    Complexity of Work: • Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment.

     

    Personal Protective Equipment: • Follows Standard Precautions using personal protective equipment as required.