• Systems Integration Engineer

    GE HealthCare (Waukesha, WI)


    Job Description Summary

    The Systems Integration Engineer for Advantage Workstation (AW) Family and CT Digital is critical to the on-going operations of GE HealthCare’s Imaging business and directly supports the USA/Canada Imaging Region’s commercial results. This role has direct management of a fleet of AW Servers and Workstations in a lab in Waukesha, WI and oversees the broad product, engineering, and commercial activities this fleet supports.

    Job Description

    Responsibilities

    + Manage a lab containing a large number of AW stand-alone systems (Servers & Workstations) across MI, CT, MR, and Interventional

    + Maintain systems via regular load-from-colds, platform software updates 2-3x/yr, application software updates 3-4x/yr

    + Troubleshoot software issues, networking issues, hardware issues, spare parts repair, and perform general hardware maintenance

    + Ensure all systems are specified to support various software releases, IP addresses are provided to authorized users, log-ins are provided/maintained appropriately

    + Prepare servers for shipment to various non-GEHC sites including, but not limited to, field applications training, product evaluations, conferences, academic courses, customer demos, etc.

    + For external uses, set up user accounts, specify appropriately sized system based on number of users, load appropriate software licenses and releases given mix of event or training content

    + Load and ship systems within North America working with FedEx, DHL, Champion, and Waukesha shipping bay teams

    + Coordinate laptop configurations with AW Servers prior to shipping to external events

    + Help with internal purchases by placing purchase orders with suppliers and accepting delivery of equipment, loading software onto systems, and installing across Waukesha-area office locations

    + Receive product back from external events including documentation closure, cleanse disc drives, and restore to full working function, ready to deploy for next external event

    + Configure and maintain licensing tools for multiple products (AW, AW Server, CT, MR, MI, Interventional)

    + Troubleshoot licensing tool issues as they arise

    + Support AW & CT Service Engineering teams by participating in service validation, service dry runs, service procedure sanity testing, and providing feedback to engineering

    Required Qualifications

    + Bachelor’s Degree in Engineering or equivalent technical field

    + Minimum 4 years experience in engineering, service, or other technical field

    + Technical skills to troubleshoot hardware, software, or networking problems

    + Ability to lift up to 45 pounds overhead without accommodation

    Desired Characteristics

    + Excellent technical skills

    + Strong analytical and process skills

    + Master’s degree in Engineering or related field

    + Experience with Imaging software

    + Experience in Imaging field services and/or remote service

    + Experience managing a lab of servers and workstation computers

    + Team oriented – ability to motivate and work well with diverse, global and cross-functional teams

    + Act with urgency – ability to deliver critical shipments on time

    + Attention to detail – takes care to ensure all IT details are accurate

    + Self-starter – able to work independently / autonomously

     

    GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

     

    GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

     

    While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

     

    **Relocation Assistance Provided:** Yes