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Position: Logistics Supervisor - Inventory

Job Description:

We are seeking a detail-oriented and strategic Logistics Supervisor - Inventory to oversee warehouse operations for a dedicated customer account. This role is responsible for inventory management, warehouse efficiency, and customer service within the assigned account, ensuring seamless order fulfillment and compliance with service level agreements (SLAs). While not responsible for the entire warehouse, the manager will oversee personnel assigned to the customer account and collaborate with broader warehouse leadership.

Core Responsibilities & Duties:

+ Regularly perform physical inventory counts to verify the accuracy of the warehouse management system (WMS) records against the actual inventory on hand

+ Utilize inventory management techniques like ABC analysis and cycle counting to optimize inventory levels and reduce costs

+ Implement and manage processes to ensure efficient inventory flow, including receiving, storing, and shipping goods

+ Analyze daily product and supply levels to anticipate inventory problems and shortages

+ Maintaining accurate stock levels, tracking inventory movement, and forecasting demand using inventory management systems

+ Track performance metrics like on-time delivery rate, order accuracy, customer satisfaction, and inventory accuracy, along with operational efficiency metrics such as labor utilization and order fulfillment cycle time

+ Adhere to all relevant regulations and industry standards, including safety and quality standards

+ Direct and coordinate all warehouse activities, including receiving, storing, picking, packing, and shipping products

+ Other duties as assigned

Job Requirements & Qualifications:

+ 2+ years of experience in warehouse operations, inventory control, or logistics

+ Experience in full inventory management including cycle counts, reconciliations, adjustments, etc.

+ Strong proficiency in Warehouse Management Systems (WMS) and inventory tracking tools

+ Experience leading teams in a fast-paced warehouse or logistics environment

+ Excellent problem-solving and analytical skills

+ Strong communication skills to coordinate with customers and internal stakeholders

+ Proficiency in Microsoft Office

+ Advanced experience using Excel for Data Analysis and Reporting

+ Experience working in third-party logistics (3PL), supply chain, or distribution environments

+ Certification in LEAN, Six Sigma, or other process improvement methodologies

+ Knowledge of RF scanning technology and automated inventory systems

+ Forklift certification or previous hands-on warehouse equipment experience a plus

+ Ability to work a flexible schedule

What We Offer:

+ Competitive base salary

+ Paid time off within the first year of employment, sick time and holidays

+ Company provided life insurance

+ Health, vision, and dental insurance options

+ Commuter benefit plan

+ Optional supplemental life insurance

+ 401(k)

+ A great place to work with a terrific culture

About Us

Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies (https://www.newsweek.com/americas-most-trustworthy-companies-2022/transport-logistics-packaging) " publication

About the Team