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Job Summary:

Under the direction of the

department supervisor, is responsible for COVID-19 screening and greeting

patients, visitors, vendors, physicians and staff entering and leaving the

hospital.

Will

conduct

screening following guidelines as directed by the Center for Disease Control

and Prevention

.

Will provide

excellent customer service.

Training of

employees as needed.

Maintenance of a

neat, orderly and sanitized lobby area.

Responsibilities:

+ Greetsand conducts COVID-19 symptom screening of all persons entering the facility.

+ Conductsscreening following Center for Disease Control (CDC) Guidelines along withthose set forth by executive staff and directed by supervisors.

+ Integratesall components of AIDET (acknowledge, introduce, duration, explanation, andthank you) when interacting with patients, guests, and co-workers.

+ Performsto service excellence standards:Respondspromptly, professionally and courteously to all customers’ needs and Cooperatesand communicates effectively with all patient, families and staff.

+ Greetspatients, family members, vendors, physicians and staff in a friendly,courteous and expedient manner.

+ Cleansand sanitizes the lobby furniture between patients and visitors.

+ Provides general informationto the public, patients, guests, and others

+ Directs patients and visitors to appropriate locations uponrequest.

+ Performs other related responsibilities as necessary.

Required Qualifications:

+ High school diploma or equivalent.

+ One year of customer service experience.

Preferred Qualifications:

+ One year of prior work experience in acute care/medical experience

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans