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Job Title

Senior Solution Consultant – Salesforce

Job Description Summary

The Senior Solution Consultant – Salesforce will support the design, configuration, and implementation of Salesforce solutions at Cushman & Wakefield (C&W). This role works closely with business stakeholders, teammates, and delivery partners to ensure solutions align with business needs and best practices while supporting the company’s digital transformation efforts.

Job Description

The **Senior Solution Consultant – Salesforce** will support the design, configuration, and implementation of Salesforce solutions at Cushman & Wakefield (C&W). This role works closely with business stakeholders, teammates, and delivery partners to ensure solutions align with business needs and best practices while supporting the company’s digital transformation efforts.

Responsibilities

+ Support **requirement gathering and solution design** phases, ensuring solutions meet business needs and user stories.

+ Design and configure **Salesforce solutions** , focusing on declarative tools like **Flows, Process Builder, Validation Rules, and Security Controls** .

+ Assist in **integrating Salesforce with other business systems** , ensuring smooth data flow and process automation.

+ Provide expertise in **CRM Analytics (CRMA)** , developing dashboards, reports, and insights for business decision-making.

+ Document **business processes and system designs** using tools such as process flow diagrams and UML.

+ Act as a **trusted advisor to business teams** , providing recommendations for system improvements and scalability.

+ Work with **Product, Business Analyst, S** **olution Architects and Developers** to implement technical solutions and enhancements.

+ Assist in the transition of knowledge from third-party vendors to internal teams for key projects.

Required Skills & Experience

+ **3-6 years of experience** in Salesforce configuration and implementation.

+ Strong understanding of **Sales, Service, and Experience Clouds** , as well as the Force.com platform.

+ Hands-on experience with **CRM Analytics (CRMA)** , including dashboard creation and data visualization.

+ Experience working on **enterprise Salesforce projects** , using both **Agile and Waterfall** methodologies.

+ Basic understanding of **Salesforce development concepts** (e.g., Apex, triggers, integrations).

+ Ability to define **business requirements, write user stories, and design functional solutions** .

+ Strong documentation skills, including **process flows and system architecture diagrams** .

+ Excellent communication, problem-solving, and stakeholder management skills.

Preferred Qualifications

+ Salesforce certifications (e.g., **Salesforce Administrator, Sales Cloud Consultant, CRM Analytics Consultant** ).

+ Experience in **multi-org Salesforce environments** and **data migration strategies** .

+ Knowledge of **ERP and/or other enterprise software systems** is a plus.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $106,250.00 - $125,000.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at **1-888-365-5406** or email **[email protected]** . Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”