• Front Desk Representative

    Ophthalmic Consultants of Boston (Waltham, MA)


    Ophthalmic Consultants of Boston is seeking a Front Desk Representative to join our team. Must be a dependable and motivated team player who is professional, organized, and enjoys working in a fast-paced medical environment. This person would be scheduled to work in our Waltham and Framingham offices. Schedule is Monday through Friday; 32-37.50 hours per week.

    Responsibilities:

    + The role of a Front Desk Representative is to deliver excellent patient care service by demonstrating enthusiasm and a calm demeanor in a busy office environment.

    +  Must ensure efficient and positive interactions with patients and co-workers.

    +  Works collaboratively as a member of the team to achieve the goal of providing outstanding patient service.

    +  Specific duties include all check-in and check-out functions, ensuring accurate demographic and financial information for each patient encounter, the collection of patient co-payments and past due balances, scheduling, and communicating with patients.

    + Perform all other related tasks which would facilitate the flow of patients through the practice, or which would enhance the quality of service to patients.

    +  Maintain confidentiality and privacy consistent with HIPAA guidelines.

    + Other Clerical duties as assigned such as Medical Records.

    Ideal Candidate:

    + A High School Degree or GED.

    + Minimum of 1 year of medical or health care related setting or equivalent in a customer service, front desk/receptionist position.

    + Must have a working knowledge of computer and respect for confidentiality. OCB is an equal opportunity employer.

    + Must be able to work in a fast-paced environment, paying close attention to detail

    + Epic experience a plus

    + Benefits Offered:

    + Health & Dental Insurance- eligible 1st day of employment

    + Paid time off and paid holidays

    + Health & Dependent Reimbursement Accounts

    + 401(k) Plan with company contribution

    + Company paid Life and LTD Insurance

    + Employee discounts

     

    To find out more about OCB, please visit our website at www.eyeboston.com. OCB is an Equal Opportunity Employer.  All Employees must be fully vaccinated.

     

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