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Job Description:

+ Execute compute and storage operational support for Client Research users.

Responsibilities:

+ As a Technical Program Manager, you will provide operational support for basic compute and storage allocation and automation during the transition of new responsibilities to Research PARM in H2-24.

+ Your role will involve stabilizing this transition and streamlining the operational support process to facilitate existing HC/support rotation.

+ You will ensure Research Teams have the compute resources they need by owning day-to-day provisioning actions, analyzing requests, and collaborating with stakeholders to develop provisioning plans.

+ Additionally, you'll provide reports on capacity utilization, monitor capacity-related alerts, and maintain/improve compute capacity automation systems.

Top 3 skills

+ Allocate machine resources for launches and reclaim unused resources using command line, web-based tools, or automated provisioning tools.

+ Provide individualized support to teams on requesting machine resources, coordinating with Engineers, Program Managers, and Resource Planners.

+ Report status, health, and progress towards key metrics and goals.

Mandatory:

+ Program coordination skills to prioritize requests and work with teams.

+ Detail-oriented with excellent organizational skills.

+ Strong focus on user satisfaction.

+ Strong written and verbal communication skills.

+ Experience using basic command-line executables (Unix kernel).

+ Experience with Client Suite, especially Sheets, for data analysis.

Desired:

+ Experience planning compute machine capacity.

+ Familiarity with cloud computing technologies.

+ Basic knowledge of SQL and experience creating dashboards or scripting.

+ Financial/accounting analysis skills for budget maintenance and capacity planning.

Education:

+ Bachelor's Degree with 3-5 years equivalent work experience.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,

national origin, disability, or status as a protected veteran.