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Description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities

* Support, mentor, and motivate your hourly workforce

* Manage safety, quality, productivity, and customer delivery promises

* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach

* Stand/walk for up to 12 hours during shifts

* Work in an environment where the noise level varies and can be loud

* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)

* Continuously climb and descend stairs (applies to sites with stairs

A day in the life

The Area Manager is expected to engage associates on a daily basis providing coaching, training and development within the employment lifecycle. The AM is to maintain a high level of performance and employee morale within the site.

About the team

The Operations Team is dedicated to providing service for our customer, Amazon Facilities.

Basic Qualifications

- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts

Preferred Qualifications

- 1+ year of Employee plus performance management experience.

- A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or related field

- Experience managing a team of 5+ employees

- Experience with process improvements

- Excellent customer service, communication, and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.