• Operations Coordinator

    Robert Half Office Team (Phoenix, AZ)


    Description We are offering a long-term contract employment opportunity for an Operations Coordinator in Phoenix, Arizona. The successful candidate will join a team in the logistics industry and will be vital in managing office functions and ensuring operational efficiency.

    Responsibilities:

    • Efficiently process customer credit applications, ensuring accuracy and speed.

    • Manage customer credit records, maintaining their accuracy and up-to-date status.

    • Handle customer inquiries, providing solutions and resolutions.

    • Monitor customer accounts, taking necessary action when required.

    • Execute tasks such as creating orders, activating shipments, building loads, and scheduling appointments.

    • Track and trace shipments, ensuring they are on schedule and updating financials as necessary.

    • Respond to customer and carrier requests, ensuring satisfaction through effective communication and prioritization.

    • Validate load data in systems, ensuring accuracy according to company and customer standards.

    • Manage non-standardized activities related to carrier payments and order cancellations.

    • Utilize Microsoft Office Suite of programs to maintain records and manage operations.

    • Uphold the values of a diverse and inclusive work environment, promoting creativity and innovation. Requirements • Proven experience in Customer Service and Call Center Customer Service

    • Strong Communication skills, both written and verbal

    • Familiarity with Office Functions and Operations

    • Knowledge and understanding of Procedures and Standard Operation Procedures

    • Ability to Schedule Appointments efficiently

    • Experience with Invoice creation and Payment Processing

    • Commitment to Quality assurance and validation plans

    • Understanding of Logistics and Shipping Functions

    • Excellent Time Management skills and ability to Prioritize tasks

    • Proficiency in executing tasks and projects

    • Knowledge of Microsoft Office Suites

    • Adherence to Company Policy and Discrimination Laws

    • Experience in Call Center operations

    • Familiarity with Transportation Services

    • Creativity and Innovation towards Business Growth. TalentMatch®

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .