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Care Coordinator (Portland/Brunswick)

Job Code:12769

Department:Adult Case Mgmt Services

FT/PT Status:Full Time

Summary:

Care coordinators provide support to individuals accessing the Community Behavioral Health Clinic [CCBHC], through supporting intake/access to care and ongoing monitoring of care and needs. Care coordinators manage ongoing coordination of care for a caseload of individuals to include facilitating ongoing collaboration among providers and linkage to needed services.

E** **SSENTIAL** **FUNCTIONS** **:

+ Responsible for the coordination of care of individuals in the Community Behavioral Health Clinic [CCBHC].

+ Facilitate ongoing collaboration and communication between providers.

+ Supports the intake/access processes through completion of risk screening and behavioral health/SUD screenings with individuals.

+ Links individuals with needed resources and services and regularly ensures services are meeting needs.

+ Complete timely and accurate documentation of all contacts and activities utilizing an Electronic Health Record.

+ Completes comprehensive surveys with individuals at intake, discharge and every six months while in care.

+ Responsible for tracking and administering surveys as well as data entry.

+ Conducts primary care screening and monitoring processes and procedures. Coordinates vaccinations for Hepatitis A and B series for clients, as indicated by screening procedures.

+ Support individuals in completion of applications for applicable benefits to include Mainecare, non-emergency transportation resources, and other social services.

+ Utilize supervisory supports appropriately and participates in all team/program meetings.

+ Other duties as assigned.

K** **NOWLEDGE** **AND** **S** **KILLS** **:

+ Demonstrates professionalism and collaboration with others.

+ Receive and understand professional feedback from supervisors and colleagues and implement supervisory suggestions for performance improvement.

+ Recognize signs of increasing clinical or situational risk and of escalating behavior and utilize de-escalation and safety implementation techniques effectively.

+ Recognize variables underlying stressful situations, discern methods to diffuse or contain them and quickly implement the most effective intervention.

+ Manage multi-task situations and conflicting demands, cope with stressful situations, prioritize projects and responsibilities, and meet critical deadlines.

+ Maintains current knowledge in present practice area, i.e., attendance at required hours of organization educational programs and utilizes clinical supervision as a learning experience.

+ Use listening skills, flexible collaboration and a consistent problem-solving focus in working to resolve differences with colleagues, peers and clients.

+ Communicate ideas and opinions in a clear and constructive manner, both verbally and in writing.

+ Intermediate computer skills required

EDUCATION:

+ Bachelor's degree, or MHRT-C certification in lieu of degree