• Dispatcher (nights)

    United Petroleum Transports (Oklahoma City, OK)


    Dispatcher (nights)

    Job Details

    Job Location

     

    OK Oklahoma City - Oklahoma City, OK

    Education Level

    High School

     

    Travel Percentage

     

    None

     

    Job Category

     

    Admin - Clerical

    Description

    The Fleet Manager is responsible for dispatching loads to our customers.

     

    A Day in the life of a Fleet Dispatcher:

    + Promote safety in all actions

    + Control and complete paperwork as required

    + Safely plan driver trips around load/customer expectations and safety guidelines

    + Communicate with drivers regarding company and customer requirements

    + Relay to customer service any issues that need to be relayed to the customer

    + Assisting the drivers in planning routes and building loads

    + Prioritize loads for timely delivery

    + Track and trace all current loads in transit and deliveries

    + Assign loads to drivers in a fair and equitable manner

    + Assisting the drivers with planning for the safe and timely transit of fuel by helping them maintaining legal hours of service/ELD logs throughout their trip to destination

    + Communicate with drivers during check-ins throughout pickup, transit, and delivery

    + Monitor store inventories

    + Put a friendly, professional face forward when dealing with not only the drivers, but customer service and all support staff

    + Communicate with CSC Manager, Asst. CSC Manager, and Customer Service Reps as required

    + Comply with all corporate policies and procedures and all health and safety policies

    Additional Responsibilities:

    + Carry out other duties assigned by CSC Manager as required

    Qualifications

    Education & Experience:

    + High School Education or equivalent

    + One year experience dispatching or in the customer service area

    Knowledge, Skills and Abilities:

    + Excellent verbal and written communication skills

    + Knowledge of DOT regulations, federal and state standards

    + Ability to prioritize and manage multiple projects

    + Self-starter with detail oriented work habits

    + Able to maintain confidentiality

    + Display professional demeanor

    + Good interpersonal skills; able to work well with wide range of individuals

    + Demonstrate dependability through good attendance and adherence to timelines and schedules

    + Basic computer skills (word & excel)

    + Knowledge of basic company employment policies and procedures

    Physical Requirements:

    + Sitting for long periods of time, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual activity

    + Occasional lifting (up to 20 pounds)