• Front Desk Clerk, The Gideon Putnam

    Delaware North (Saratoga Springs, NY)


    The opportunity

     

    Delaware North Parks and Resorts is hiring a seasonal Front Desk Clerk to join our team at The Gideon Putnam in Saratoga Springs, New York. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.

    Pay

    $18.00 - $22.00 / hour

     

    Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

     

    What we offer

     

    Join our fun, collaborative team at The Gideon Putnam Resort and Spa. Located in Saratoga Springs, New York, there's so much to do in our small town including weekly live music events, world-class horse racing, natural mineral springs, walking trails, and golf courses.

     

    + Health, dental, and vision insurance*

    + 401k with company match*

    + Paid vacation days and holidays*

    + Paid parental bonding leave*

    + Tuition or professional certification reimbursement*

    + Weekly pay

    + Free shift meal

    + Employee discounts including 30% off restaurant and retail

    + Friends and family discount on lodging

    + Referral bonus – earn $200 for each eligible referral

    + Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

    *Available for full-time, year-round team members

     

    What will you do?

     

    + Greet and register guests via a centralized registration system and coordinate with housekeeping as needed

    + Manage cash and credit card transactions while keeping accurate paperwork

    + Resolve small guest issues immediately, delivering items to guests as needed

    + Monitor and balance the daily figures, post room and tax charges on guest accounts

    More about you

    + Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial

    + Ability to multitask, function in a professional manner under pressure from guests and supervisors

    + No high school diploma or GED required

    Physical requirements

    + Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts

     

    Shift details

     

    Day shift

     

    Evening shift

     

    Holidays

     

    Weekends

     

    Who we are

     

    Delaware North is the food and beverage, retail, and lodging partner at The Gideon Putnam, dating back to 2008. Set in Saratoga Spa State Park, The Gideon Putnam is a 7-minute walk from Saratoga Performing Arts Center and 7 miles from the boutique shops and restaurants of downtown Saratoga.

     

    Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

     

    Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

     

    Together, we’re shaping the future of hospitality — come grow with us!

     

    Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.