• Training and Development Coordinator

    Family Resource Home Care (WA)


    Join Our Team at Family Resource Home Care!

     

    Family Resource Home Care is dedicated to improving lives by providing exceptional home care services. We value a supportive, high-performance culture that fosters respect, engagement, and operational excellence.

    Position Overview:

    The Training and Development (TD) Coordinator provides administrative support, coordination of TD projects, and internal communications. TD Coordinator assists in facilitating orientation and provides new hire support.

     

    Rate: 45,000- 60,000

    Key Responsibilities:

    + Manages all administrative duties surrounding administrative staff orientation.

    + Develops and maintains clear understanding of department/processes and TD relationship to operations and other HQ departments.

    + Provides excellent internal customer service.

    + Creation and maintenance of department documents, presentations, and tools.

    + Provides insights for improvements to processes and tools; engages in department brainstorming.

    + Assists in planning and scheduling meetings, maintains TD calendar/inbox/tasks and records/distributes department meeting minutes.

    + Creates regular operations communications and maintains internal communication plan in collaboration with Director.

    + Point person for coordination of Field Training Specialist training calendar and coordination with operations team.

    + Responsible for department surveys including distribution, analysis, and provides feedback to Director of TD and/or department meetings. Coordinates the Director to create/change survey questions.

    + Maintains department files in specified Teams channels (SharePoint).

    + Creation and maintenance of TD document tracker for linked documents.

    + Responsible for maintaining current links in all TD documents and tools,

    + Responsible for maintaining caregiver swag and admin orientation welcome box supplies through vendor. Coordinates with vendor and Director to set appropriate ordering limits. Keeps vendor informed of current branch information.

    + Coordinates with Director to maintain admin and caregiver orientation slide decks and orientation handouts/tools.

    + Keep abreast of any company and department changes/updates that impact TD tools/processes and initiates updates.

    + Coordinates with HQ departments regarding training needs.

    + Support other projects and initiatives as directed by supervisor.

    + Any other duties as assigned. Position may also be modified to accommodate the specific needs of the department.

    Requirements:

    + Minimum one-year related experience

    + Knowledge of office management systems and procedures

    + Comfort with technology and resourcefulness is necessary

    + Advanced skill in MS Office (Excel, PowerPoint, Word)

    + Experience with graphic design

    + Excellent time management skills and the ability to prioritize work

    + Ability to take initiative and work independently

    + Attention to detail and problem-solving skills

    + Excellent written and verbal communication skills

    + Strong organizational skills with the ability to multi-task

    Preferred:

    + Associate of Bachelor's Degree

    + Background in training or organizational development

    + Previous experience with MS Teams, Canva, Survey Monkey & Kahoots

    Working Conditions:

    + The Training and Development Coordinator will spend 95% of their time in an office environment indoors. This will require time both spent at a computer station for office work and standing for training. The rest of the time may be spent at venues for events or meetings.

    + Hours: Monday-Friday (8 AM-5 PM), however this role will require some evening and weekends to meet job requirements.

    + This position will require travel as appropriate, approximately 10% of the time.

    + This position will have moderate supervision.

    What We Offer:

    + Comprehensive benefits (health, dental, vision)

    + Paid mileage reimbursement

    + Company-paid life and AD&D insurance

    + Paid time off: 3 weeks

    + 10 paid holidays

    + Ongoing training and professional development

    + Company matching 401(k)

     

    Why Join Us?

     

    + Be part of a mission-driven team that values collaboration and growth.

    + Help shape the future of our workforce by empowering others.

    + Enjoy a dynamic work environment with opportunities for travel and professional development.

     

    Apply Today!

     

    If you're passionate about training, leadership, and making a difference, we'd love to hear from you.