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Job Summary

Corewell Health is seeking a Director, Medical Staff Services. Reporting to the SVP & Chief Medical Officer (CMO), the Medical Staff Services Director will provide leadership for central verification office (CVO) and Medical Services Office (MSO) for Corewell Health East. This role will be responsible for the integration of the credentialing functions for the system. The Medical Staff Services Director will manage the MSO work to establish streamlined and efficient processes for medical staff credentialing across Corewell Health East, ensuring consistently high standards. Key They will direct formulation and implementation of policies, procedures and standards to ensure credentialing and privileging functions are carried out in compliance with existing standards for professional practice and accrediting bodies, including the Joint Commission, Michigan Department of Public Health, NCQA and the Governing Body of Corewell Health. Collaborating with internal stakeholders with regards to standardization of processes and policies systemwide will be a key responsibility of the role.

Key Role Functions and Responsibilities

+ Provides leadership and direction to Credentialing Manager, Medical Staffing Manager, System Data Base Administrator and Sr. Coordinator(s) and Medical Staffing Coordinators.

+ Accountable for all credentialing functions within the CVO, including knowledge of required regulatory and governance statutes.

+ Provides oversight and guidance to the credentialing and medical staff office teams.

+ Identifies and measures critical central credentialing performance metrics and benchmarks to continually improve operations.

+ Ensures credentialing and privileging compliance with applicable bylaws, CMS, NCQA, and Joint Commission standards.

+ Provides comprehensive documentation to the Joint Conference Committee (JCC) from site credentials and medical executive meetings.

+ Assures that medical staff services teams are staffed appropriately to meet internal customer needs and operational objectives. Reviews and provides final approval of payroll information. Assumes ultimate accountability for the recruitment, hiring, and performance monitoring, retention, initiating/follow-through with disciplinary action and termination of leadership team/staff in consultation with Human Resources. Monitors/coaches and develops leadership team/staff and act as a role model and resource to them.

+ Serves as a liaison to credentialing committees, credentialing chairs, chiefs of staff, VPMA’s, Medical Group, and physician leadership.

Position Qualifications

Required

+ Bachelor's Degree preferably in healthcare or business administration. Required

+ 5 years of relevant experience; 5 years progressive leadership experience in medical staff services, including medical staff credentialing and physician and physician relationship management. Required

+ Provider Credentialing Specialist , Certified (CPCS) - NAMSS or Professional Medical Services Management, Certified (CPMSM) - required in 1 ½ years of hire.

Preferred

+ Preferred master's degree in healthcare/business Administration or related field. Preferred

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

+ Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here (https://careers.corewellhealth.org/us/en/benefits-new) .

+ On-demand pay program powered by Payactiv

+ Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

+ Optional identity theft protection, home and auto insurance, pet insurance

+ Traditional and Roth retirement options with service contribution and match savings

+ Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Beaumont Service Center - 26901 Beaumont Blvd

Department Name

Credentialing Services - Med Staff CHE - North

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8 a.m. to 5 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.