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Position Summary

Ensures the on-time delivery of cost competitive products with the highest quality. Management of receiving, storing, loading, and transporting finished goods/products in the United States, Canada, and Mexico. Plan/Execute warehouse operations to prepare for On-Time Delivery of cost competitive products with the highest quality of transportation. Oversee finished goods warehouse and transportation operations by managing RFQ, Contract, KPI, and Cost to enhance long-term success for corporate/stakeholders.

Role and Responsibilities

1. Truck Dispatch and Allocation.

------ Communicate and confirm with transportation service providers to:

---------- Fulfill truck capacities as required.

---------- To ship supply for the week of SOP confirmation (2 weeks in advance).

---------- To ensure all trucks are allocated to support production/loading operations.

------ Ensure transportation capacities are fulfilled to support:

---------- Production.

---------- Inventory accuracy of container yard.

---------- Inspection of containers to confirm high quality delivery.

---------- Supply to customers per their requirements.

2. On-Time Delivery (OTD)

------ Check all:

---------- SOP confirmed volumes'.

---------- Requested Delivery Dates (RDD).

---------- Communication to service providers about each week's OTD.

---------- Make sure dispatches are done properly to ensure OTD.

3. In-Transit Management (Track & Trace)

------ Responsible for managing all shipments'.

------ Provide advanced visibility for customers of all shipments.

------ Efficiently support customer's operation plan.

4. Direct Shipment Management

------ Ensure SEHA supplies 60%↑ to direct customers such as Lowe's, Best Buy, Costco, Aaron's, etc.

------ Save money by supplying directly to customers.

------ Communicate with Production Planning, SEA Supply Chain, and the HQ Global Operation Center to verify that the direct shipment orders are received and confirmed.

5. IOD/POD/Payment Management

------ Continuously communicate with partners on completion of delivery.

------ Information of Delivery (IOD) is required within 24 hours of actual deliveries via email/phone/fax/etc.

------ Receive and manage Proof of Delivery (POD) for all shipments (Signed document by Consignee).

------ Manage weekly freight invoices to ensure all partners are paid in a timely manner at the right cost.

6. Inventory and Consumable Goods Management

------ Ensure all finished goods are produced, received, stored, and loaded properly, to prevent a surplus/shortage in advance.

------ Maintain a clear understanding of FIFO operations.

------ Create and maintain records of accidents/damages/loss of goods.

------ Ensure all consumable goods' PSI are managed (airbags, wraps, etc.).

------ Ensure On-Time Factory Out and FIFO.

------ Prevent surpluses or shortages to fulfill customers' delivery requirements.

7. Warehouse Management

------ Provide a safe working environment for employees by managing PPE use, Pro-3M, equipment, loading procedures, Standard Operating Procedures, and HR issues.

------ Create manpower work schedule based on production volume.

------ Handle complex clerical, administrative, technical and customer support issues under minimal supervision. Escalate only the most complex issues to appropriate staff.

8. Container Yard Management

------ Ensure that all trucks/containers received by SEHA are managed per CS Group's standard of containers' condition expectation.

------ Ensure the following:

---------- All received goods are in managed locations.

---------- Name of truckers.

---------- Gate-in time for efficient operation from Dock to Yard, Yard to Dock.

9. Maintenance Management

------ Regularly schedule maintenance of assets/rent/leased equipment such as clamp lifts, batteries and docks to avoid operation issues.

10. RFP/RFQ and Contract Management

------ Plan, execute, follow-up, and complete Request for Pricing (RFP)/Quotation as needed (quarterly, semi-annually, annually) with warehouse/transportation service providers to drive on-time delivery with the highest quality, the most competitive logistics cost, and to build contractual long-term relationships with partners.

------ To manage, review with two 3PLs contracts on Warehousing and Transportation consistently to drive on-time delivery with the highest quality at the most competitive logistics cost. If requirement from SEHA is not fulfilled, responsible for RFQ, RFP of new 3PLs.

11. KPI Management

------ Ensure subordinates are managing on-time shipping of right quantities.

------ Ensure subordinates are managing on-time delivery of right quantities.

------ Ensure most competitive logistics costs are used for majority of shipments.

12. Master Data Management

------ Factory Logistics Planning (FLP) Data Management for all customers.

------ Customer Information System (CIS) Data Management for all customers.

------ Settlement System for Logistics Cost (Monthly, Quarterly, Annually, etc.).

13. Trend/Cost Management

------ Manage abnormal costs' risk points (Zero Per Diems, Detention, etc.).

------ Understand and adapt to most updated supply chain market's trend.

------ To innovatively and efficiently manage procedures, processes, and purchases.

---------- Cost Saving activities, which logistics part has performed previously, include changing vendors for hiring agency for warehouse (Mark-up 36% → 32%), changing vendors for consumables (Airbags $7/CNTR → $3/CNTR), changing transportation mode for exports ($1.7/set saving), operating outbound warehouse's 2nd shift with half manpower.

14. All other duties as assigned

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Skills and Qualifications

1. Education: Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Mathematics, Business, or related field required.

2. Experience: No experience required (1 year experience in SCM operation or manufacturing experience preferred)

3. Knowledge: Thorough understanding of the Logistics Process, Inventory Management, Transportation, and Logistics required.

4. Skills: [Required]: Excellent analytical and problem-solving skills. Ability to work in a fast paced and goal orientated environment. High proficiency in Excel.

Additional Skills:

[Required]: Problem solving (Seeking the root cause(s) of problems); Coming up with and proposing the most optimal solution on time; Communication (Accurately understanding others' requests and clearly expressing and delivering oneself in the most effective manner); Customer Focus (Maximizing customer satisfaction by operating resources and making decisions based on understanding the customer); Decision-making (Establishing alternatives from a rational perspective); Making judgments accurately on time; Planning & Organizing (Designing systematic and feasible strategies and tactics aligned with the organization's strategy and visions).

[Preferred]: Technical experience with SAP.

5. Domestic role: Frequent interaction with SEA.

6. Physical requirement: All employees for all positions are required to be able to lift, carry, push, or pull up to 35 lbs.

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