• Patient Access Specialist

    Premier Health (Dayton, OH)


    MIAMI VALLEY HOSPITAL

    DAY SHIFT, VARIED, FLEX, FLOAT / MUST BE ABLE TO WORK 1ST AND 2ND SHIFT

    MUST BE ABLE TO WORK WEEKENDS, HOLIDAYS

    FULL TIME / 80 HOURS PER PAY PERIOD

    *SIGN ON BONUS ELIGIBLE*

     

    The Patient Access Specialist is responsible for the financial counseling, collecting co-pays and deductibles and/or providing financial assistance education to patients and their families. They are responsible for stat registering, scheduling appointments, completion of registration by collecting and entering all pertinent financial and demographic information into the ADT system, verifying insurance benefit information, generation of the ABN, reviewing orders for compliancy, completion of MSP, obtaining financial and treatment consents, placing of ordered medical procedures, obtaining a pre-certification when applicable while maintaining compliance with regulatory requirements.

     

    The Patient Access Specialist must demonstrate _Customer Focus_ with _Patience_ , _Composure_ , and _Compassion_ . Must be able to Deal with _Ambiguity_ by effectively coping with change; possess strong _Time Management skills_ , _Interpersonal Savvy,_ while supporting _Peer Relationships_ . Demonstrates expert _Functional/Technical skills_ while providing financial assessment and evaluation of each patient entering the hospital. The Patient Access Specialist must comprehend the hospital’s financial policies, possess the ability to apply it to the patient, and secure payment for the patient’s hospital liability. Patient Access Specialist are required to maintain excellent customer service standards at all times in order to effectively communicate with physicians, physician offices, patients, and co-workers. Patient Access Specialists are required to efficiently perform all duties while ensuring patient confidentiality and privacy rights.

    Education

    Minimum Level of Education Required: High School completion / GED

    Additional requirements:

    Preferred educational qualifications: Associates Degree preferred in healthcare or related business field.

     

    Position specific testing: Preferred Windows-based computer typing 25 wpm.

     

    Licensure/Certification/Registration

     

    Medical Terminology certification preferred.

    Experience

    Minimum Level of Experience Required: 1 - 3 years of job-related experience

     

    Preferred experience: Customer service, general clerical/office, hospital, medical office/clinic, or insurance company. Applicable class work may be substituted for previous work experience.