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Description

Introduction

Do you have the career opportunities as a Manager HIS Solutions you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

Our teams are a committed, caring group of colleagues. Do you want to work as a Manager HIS Solutions where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

What makes the Information Technology Group unique as a technology company is that our solutions ultimately impact the care of patients. Although our skills are needed in a number of industries, we in ITG apply them specifically to the noble cause of healthcare. We are "Healthcare Inspired." It is this guiding vision that pervades and positively influences every level of our organization. It shapes our mission, defines our values, and brings our leaders and employees together in a shared enthusiasm for their work, setting ITG apart as a uniquely purpose-driven company in the IT industry. As a part of that, we exist to Raise the bar, Unlock possibilities, and Care like family.

The HCA Healthcare ITG HIS Manager of Automation is primarily responsible for driving the execution and delivery of high value automation solutions; as well as for the evaluation, selection, implementation, and support of automation technology and platforms. The HIS Automation team is responsible for creating automations to assist with the Expanse Implementation project with a focus on the HIS Solutions team and Parallon processes. The Manager may use their staff to define solutions for enterprise impacting automation ideas, develop those solutions using the appropriate technical framework, and provide ongoing support through the automation lifecycle. The Manager may also implement, support, and maintain enterprise automation platforms for use by an ever-growing enterprise development community.

The Manager of HIS Automation, develops, coordinates, recommends, and implements how their teams will assist in achieving the goals and objectives of their assigned business line(s), overall ITG, and the company. They frequently meet with other ITG and Corporate department management, and may meet with company senior executives.

The Manager of HIS Automation:

- Drives execution of the automation projects and technology within the HIS Solutions, Parallon, and MEDITECH Expanse project areas

- Drives adoption of the company automation strategy and simplification processes

- Maintains a working knowledge of automation goals related to the business lines supported

- Maintains a current knowledge of the issues facing both information systems and healthcare industries

- Routinely provides creative and innovative ideas and approaches that will improve the automation delivery and support of Parallon and HCA Healthcare

- Independently and in conjunction with other ITG or corporate departments, works to achieve company automation goals and to create platform and development standards and policies to refine the ability to reach and maintain said goals.

- Ensures that functional area(s) deliver products and services effectively, develops its staff and capabilities, follows processes and standards, builds and expands relationships with key stakeholders, and plans and allocates resources to meet ITG goals.

CORE COMPETENCIES

The following are highlighted entrepreneurial competencies and core expectations for the job/role:

- Team Leadership

- Communication and interpersonal skills

- Moral Courage

- Stakeholder partnership

- Understanding strategic imperatives

- Cross-functional knowledge

- Financial responsibility

- Risk management

- Software Development

- Technology Implementations

- Process improvement/re-engineering

At HCA ITG, you WILL influence patient care. Every process, technology and decision matters.

Automation Development

Direct strategic development, management and deployment of automation development across HIS Solutions, Parallon, and the MEDITECH Expanse program

Ensure application design to manage and maintain data security and integrity

Ensures the utilization of software release management

Deliver software, infrastructure and architecture that meets the needs of automation stakeholders Implement mechanisms to monitor, manage and provide progress on all software development activities

Ensure the on time and quality delivery of software development projects

Develop and maintains internal and external IT support systems

Create, implement and maintain a continuous improvement plan for automation development

Drive consistent standards and approaches throughout the development teams

Provide enterprise consultation on automation best practices and development

Prepares specifications of a highly technical or complex nature.

Engage in ITG and corporate business functions

Process Improvement/Re-Engineering for the purposes of automation development

Platform/Technology Enablement

Bring innovative new ideas to solve complex technology problems

Develops and executes on training and certification program for automation technology and platforms

Maintains, monitors, and executes standards for automation platform use

Serves as primary point of contact for automation technology and platforms

Maintain and exceed operational targets, service-level agreements, schedules, quality or cost requirements

Make long-term and short-term decisions in relation to platform/technology development strategies as they relate to the overall business strategy

Perform reviews to ensure enterprise and architectural standards and processes are followed

Review and analyze automation technology trends for application in the HCA environment

Deploy and evangelize new automation technologies across the enterprise

Ensure the support of enterprise development community through engagement, development support, and platform availability

Prepares specifications of a highly technical or complex nature.

Manages costs and expenditures to department budget to include labor, contracts, vendors, and software

Engage ITG and corporate business functions in technology evaluation, consultation, and investment decisions

Staff Development and Management

Conduct interviews and participate in hiring of new employees

Conduct performance reviews, performance management interviews, career development, and coaching/mentoring activities

Ensure routine training assessments and fulfilling activities

Establish staffing goals and criteria for team

Participate in building functional core competencies and disciplines to support the needs of the business

Participate in resource planning, recruiting, and allocating resources to meet the demand of automation projects and intradepartmental efforts

Identify internal training/staff development needs.

Ensure ongoing training mechanisms are in place and ensure procurement of new resources to meet identified needs

Lead efforts to develop and/or optimize existing processes and procedures

Led efforts in aligning tactical and strategic efforts with business expectations in congruence with department guidelines and parameters

Relationship Management and Interdepartmental Support

Builds relationships and works closely with business lines, ITG development teams, ITG leaders, vendors, professional organizations, consultants, and staff

Creates an environment that encourages information sharing, team-based resolutions, cross-training, and process improvement within the area managed to ensure effectiveness, efficiency, and servant leadership

Utilizes relationships and data analytics to ensure automation stakeholders have visibility into program health, customer challenges, and issue escalations with a goal towards raising the collective level of excellence

Works with automation stakeholders to build community of practice focused on shared experiences and peer learning

Maintains relationship with Lean Six-Sigma community and Process Innovation team for automation support and opportunities

Incident Response and Communications

Provide after-hours management on-call support including weekends and holidays as needed

Provide management level support for situations involving critical service impact

Provide oversight and technical expertise to staff and other business partners involved in the process of supporting high complexity or escalated issues.

Participate in major events and/or large problem efforts between multiple divisions, vendors, and ITG resources

Actively participate in and provide oversight to communications needs and expectations for customers and stakeholders

What qualifications you will need:

EDUCATION

Bachelor’s Degree

EXPERIENCE

Seven or more years of relevant work experience

Five or more years of experience in Information Technology

One or more years in healthcare

One or more years in process improvement

LICENSES, CERTIFICATIONS & TRAINING

Six Sigma Green Belt

Other Skills & Abilities

Exceptional interpersonal skills to interface with all levels of the organization

Results oriented with an eye towards business results as the objective of automations

Exceptional written and verbal communication skills

Exceptional customer service skills in a team-oriented, collaborative environment

Demonstrated excellent analytical skills and problem-solving abilities

Demonstrated experience with process improvement/re-engineering

Demonstrated leadership skills in dealing with peers and associates

Demonstrated ability to effectively direct and achieve a multitude of objectives simultaneously

Demonstrated ability to successfully manage vendor relationships

Demonstrated excellent project management leadership abilities including managing complex projects and utilizing project management tools

In-depth knowledge of Information Systems for healthcare or a related industry

In depth knowledge of all applicable systems as assigned

Proven managerial and administrative skills

Ability to make independent decisions

Ability to judge problem severity and use discretion in obtaining services as needed

Proven ability to effectively navigate a highly matrixed organization

Willingness to take appropriate risks in order to capitalize on opportunities

Proven ability to remove barriers and enable teams to complete objectives

Proven ability to quickly earn the trust of sponsors and key stakeholders, lead and inspire teams, set direction and approach, resolve conflict, deliver touch messages with grace, execute with limited information and ambiguity

Experience in running and developing Agile teams

Knowledge of architectural principles

Ability to leverage technical metrics to drive effective business decisions

Experience with various resource models such as managed services and staff augmentation models

Experience in partnering with and leading internal and external technology resources in solving complex business needs

Knowledge of industry technology language development trends

Knowledge of microservices architecture and distributed systems

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Manager HIS Solutions opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.