• Honda Service Writer

    Lithia & Driveway (Farmington, MI)


    Dealership:L0406 Suburban Honda

     

    Suburban Honda Honda Farmington Hills is growing their Service Department and is looking to add a ROCKSTAR advisor to our team. As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

     

    Why Work With Us?

     

    + Competitive compensation with performance-based bonuses

    + Comprehensive benefits package (medical, dental, vision, 401k)

    + Paid training and career advancement opportunities

    + Supportive team environment in a fast-paced dealership

    + Employee discounts on vehicles, parts, and service

    Responsibilities:

    + Greet customers and assess service needs with professionalism

    + Provide accurate estimates and explain recommended services

    + Communicate effectively between customers and technicians

    + Ensure high levels of customer satisfaction and retention

    + Process repair orders and manage workflow efficiently ​

    Qualifications:

    + Qualifications:

    + Minimum 2 years of Service Advisor experience (Honda experience preferred)

    + Strong customer service and sales skills

    + Knowledge of automotive repair and maintenance

    + Ability to work in a fast-paced, team-oriented environment

    + Proficiency in dealership management software

    + Valid driver’s license required

    We offer best in class industry benefits:

    + Competitive pay

    + Medical, Dental and Vision Plans

    + Paid Holidays & PTO

    + Short and Long-Term Disability

    + Paid Life Insurance

    + 401(k) Retirement Plan

    + Employee Stock Purchase Plan

    + Lithia Learning Center

    + Vehicle Purchase Discounts

    + Wellness Programs

     

    High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.