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Description

Robert Half is seeking a Medical Payment Poster and Refund Specialist for a job opportunity located in the Middlesex, NJ area. This role involves handling patient financial services, specifically focusing on patient accounts with credits. Your responsibility will be to ensure resolution of overpayments on accounts and keep meticulous records of all transactions.

Responsibilities

+ Proactively contact payers and/or patients when necessary to resolve overpayment issues.

+ Determine if patient overpayments can be applied to existing accounts.

+ Initiate refund requests for patients or insurance companies following a detailed review process.

+ Keep precise records in the Patient Accounting system pertaining to overpayments and refunds.

+ Review and understand payer contracts related to overpayment scenarios.

+ Pinpoint the underlying causes of credit balances and discrepancies.

+ Provide clear updates on payment statuses to agencies.

+ Monitor and document refunds issued and their causes on a weekly basis.

+ Operate independently in a high-volume, fast-paced work environment with minimal supervision.

+ Build and maintain positive working relationships with teammates, offering mutual support within a collaborative environment.

Requirements

• Proficiency in Appeals, with the ability to accurately identify and resolve discrepancies.

• Proven experience as a Medical Payment Poster, with the capability to post payments and adjustments accurately to patient accounts.

• Extensive knowledge in Medical Billing, including the ability to interpret Explanation of Benefits (EOBs) and post insurance and patient payments.

• Familiarity with healthcare industry standards and regulations.

• Excellent attention to detail and high level of accuracy.

• Strong communication skills, both written and verbal, to effectively interact with insurance companies, patients, and team members.

• Proficiency in using medical software and computer systems.

• Ability to maintain patient confidentiality in compliance with HIPAA regulations.

• Capacity to work under pressure and meet strict deadlines.

• Willingness to work in a team and collaborate with other healthcare professionals.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .