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Description

We are in the search for a Receptionist/Office Assistant based in Malta, IL. As a key member of our team, you will be the first point of contact for all those entering the facility, providing world-class customer service to our clients, visitors, and employees. This role involves managing various office functions, coordinating with vendors, and ensuring a smooth and efficient operation within the workplace.

Responsibilities:

• Deliver a world-class customer service experience to employees and guests of the designated building.

• Serve as the first point of contact for all those entering the facility, greeting them with a friendly and welcoming demeanor.

• Follow security protocols, issue visitor and parking passes, and manage janitorial or maintenance work orders as needed.

• Handle inquiries or complaints from employees, guests, and co-workers, providing solutions in a detail-oriented, customer service-driven manner.

• Coordinate and execute workplace services including mail, office supply services, and onboarding processes.

• Arrange and confirm recreational dining and business activities on behalf of the requestor.

• Organize and manage on-site events, including securing event space, set up and tear down of the room, and delivery of supplies.

• Coordinate with vendors who supply services or goods to the workplace.

• Follow property-specific security and emergency procedures, notifying appropriate parties to ensure the safety of all individuals in the building.

• Use existing procedures to solve straightforward problems, with a limited opportunity to exercise discretion.

• Demonstrate ability to follow basic work routines and standards in the application of work.

• Use Microsoft Office Suite to create presentations and speak to various-sized groups.

Requirements • Exceptional customer service abilities

• Proficient communication skills

• Familiarity with office functions and procedures

• Proficiency in Microsoft Excel, Word, Outlook, and other Office Suites

• Experience in receptionist duties

• Understanding of security protocols and emergency procedures

• Experience in dealing with vendors

• Familiarity with onboarding processes

• Knowledge of property management

• Ability to execute tasks promptly and efficiently

• Ability to handle complaints in a detail oriented manner

• Proficiency in using Mindset Software

• Comfortable with managing visitors

• Ability to create presentations

• Experience with work order management systems

• Knowledge of various office methods

• Ability to work under pressure and multitask TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .