• Coordinated Entry Peer

    FLACRA (Clifton Springs, NY)


    Coordinated Entry Peer

     

    Finger Lakes Addiction Counseling and Referral Agency Inc Clifton Springs, NY (Onsite) Full-Time

    Job Details

    Job Title:Peer Provider – Outreach and Engagement

     

    Department:Co-Located with COTI & Housing

     

    Employment Type:Full-Time, Hourly

     

    Schedule:Monday – Friday, 8:00 AM – 4:00 PM

    Job Summary:

    ThePeer Provider – Outreach and Engagementserves as a frontline advocate, supporting individuals experiencing homelessness, substance use disorders, and/or serious mental illness across the Finger Lakes region. This mobile position focuses on relationship-building, street outreach, and recovery support, with an emphasis on guiding individuals through systems of care and helping them navigate the path to housing, recovery, and stability.

     

    Working under the direction of the Sr. Director of Crisis Services and Mobile Clinic—with collaborative support from the Housing and Employment Manager and Connections Regional Coordinator—the Peer Provider offers meaningful engagement, harm reduction support, and peer-led recovery services both in the field and across FLACRA service areas.

    Minimum Qualifications:

    + Completion of New York State-certified peer support specialist training through OMH or OASAS

    + Current CRPA-P, CRPA, and/or NYCPS certification

    + High School Diploma or GED

    + Must be 18 years of age or older

    + Valid NYS Driver’s License

    + Lived experience with substance use or mental health recovery strongly valued

    Skills & Experience:

    + Strong interpersonal and written communication skills

    + Ability to work effectively with diverse populations and community-based providers

    + Understanding of recovery-oriented care, peer support philosophy, and trauma-informed engagement

    + Skilled in time management, multi-tasking, and problem-solving in fast-paced environments

    + Comfort working in community-based and field settings, including outdoor and non-traditional environments

    + Competency in crisis intervention techniques and early engagement strategies

    + Ability to remain calm under pressure and de-escalate crisis situations

    + Job Requirements:

    Key Responsibilities:

    + Conduct street outreach to individuals experiencing unsheltered homelessness, providing immediate peer support, harm reduction resources, and warm referrals to crisis services, shelters, and treatment programs

    + Build trust with clients by offering consistent, non-judgmental engagement and peer-based support throughout their recovery journey

    + Coordinate with Continuum of Care (CoC), DSS, and Coordinated Entry teams to support individuals experiencing housing instability

    + Distribute food, hygiene kits, and weather-appropriate supplies during outreach to meet basic needs and foster connection

    + Serve as a liaison between individuals and service systems, helping clients navigate the housing, behavioral health, and recovery support networks

    + Participate in interdisciplinary treatment team meetings and contribute to person-centered recovery plans

    + Facilitate psychoeducation on topics such as illness management, coping strategies, harm reduction, and family engagement

    + Support clients in developing psychiatric advance directives and personal crisis plans

    + Provide case management assistance, service coordination, and resource brokering to remove barriers to recovery

    + Act as a recovery mentor by modeling resilience, healthy coping skills, and long-term wellness strategies

    + Maintain accurate and timely documentation in compliance with FLACRA standards

    + Advocate on behalf of clients and families, identifying and addressing service gaps or access issues

    + Assist clients with accessing detox, treatment, support groups, housing applications, and other recovery-related services

    + Participate in training and certification maintenance requirements, including continuing education

    + Perform other duties as assigned in support of program goals

    About Us:

    Finger Lakes Area Counseling and Recovery Agency (FLACRA) is a growing, not-for-profit provider of behavioral health and substance use treatment services throughout the Finger Lakes Region.

     

    Our comprehensive programs include outpatient services, residential care, crisis intervention, vocational support, housing, and youth services.

     

    We are committed to providing professional development opportunities for our staff and fostering a collaborative and inclusive workplace.

     

    At FLACRA, we are dedicated to creating an employee-centered culture that values diversity, inclusion, and respect.

     

    We encourage candidates from all backgrounds to apply and join our team of professionals committed to making a positive impact in the community.

     

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    Job Snapshot

     

    Employee Type Full-Time

     

    Location Clifton Springs, NY (Onsite)

     

    Job Type Health Care, Nonprofit - Social Services

     

    Experience Not Specified

     

    Date Posted 04/18/2025

     

    Job ID J2N69W72W1VVB8V0P4D