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Description

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Scheduler EP Lab today with Catholic Medical Center.

Benefits

Catholic Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

Come join our team as a Scheduler EP Lab. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

Serves as the liaison between staff and the Practice Manager to assure smooth day-to-day operations and to provide on-site and remote supervision responding to the needs of patients and staff.

Coordinate and maintain physician and physician assistant calendar via EMR computer system. Schedule patients according to need and make all related arrangements. Schedule all testing for patients to be done at hospital or other facility. Track testing for physician review.

Under the direction of the Practice Manager and within established policies and procedures, the Scheduler the following functions:

1. Schedules with appropriate hospital departments. Completes and faxes appropriate paperwork to hospital.

1. Complete paperwork via EMR computer system and clinical health questionnaires with insurance providers as needed for pre-certification/authorization of services.

1. Contact insurance plans/carriers or third party representative via telephone or on-line portal to obtain authorizations and pre-certifications as necessary.

1. Obtain proper clinical documentation and fax documentation for insurance plans/carriers and third party representative for clinical review on all pending prior authorization/pre-certification requests.

1. Reviews accuracy and completeness of information requested and ensures that all supporting documents are present for insurance plans/carriers and third party representatives.

1. Contacts insurance plans/carriers or third party representatives to close pending cases either by review of clinical documentation provided to them or by having a case needing further clinical review by appropriate level of clinical team.

1. Acts as a liaison between insurance plans/carriers and/or third party representatives and our clinical staff and providers to ensure any requests that have gone “peer-to-peer” obtain proper review by appropriate level of clinical team. Once “pee-to-peer” has been completed and an approval is in place, notifying the appropriate staff of approval notification.

1. Manages correspondence with insurance companies, physicians and patients as required.

1. Handles multiple phone calls/message.

1. Retrieves voice mail messages, makes arrangements for emergent and priority scheduling of appointments, procedures and testing, inputs appointment information into the computer system.

1. Works with admissions department to complete patient transfer to CMC for invasive procedures and admissions.

1. Checks patients out and schedules appropriate follow up visit and ancillary services as appropriate.

1. Manages provider recall and contacts patients to schedule appointments in a timely manner.

1. Fill in at front desk as needed and review incoming referrals, schedule new patient appointments according to urgency. Register new patients, confirm patient demographics and insurance requirements with patient.

1. Coordinate VA patient care with VA staff.

1. Track/manage outgoing referrals and orders requested by the provider.

1. Performs similar or related duties as assigned or requested ensuring professional communication with co-workers, management and patients.

What qualifications you will need:

Education:

+ High School diploma or equivalent.

Experience:

+ Two years of related work experience in a hospital or medical office setting preferred.

Licensure/Certification:

+ None

Catholic Medical Center (CMC) (https://catholicmc.com/) is an acute-care hospital owned by HCA Healthcare, and a regional health system based in Manchester, New Hampshire, with a commitment to delivering the highest quality and most advanced healthcare to patients across the state.

Catholic Medical Center is one of the largest health systems in New Hampshire, with 330 licensed beds and over 2,000 staff members who care for more than 180,000 patients each year. HCA Healthcare operates four hospitals, three freestanding emergency rooms, an ambulatory surgery center, an urgent care center, and 46 physician practices in the state. We employ 554 physicians, provide $15.8 million in uncompensated care, and contribute $43.8 million in taxes annually in New Hampshire. Our other facilities in the state include Portsmouth Regional Hospital, Parkland Medical Center, and Frisbie Memorial Hospital, as well as emergency rooms located in Seabrook, Dover, and Plaistow.

Home to the renowned New England Heart & Vascular Institute, CMC is recognized for being the first in the state to perform several advanced cardiovascular procedures.

Our birthing unit, The Mom’s Place, was the first in the country with a couplet care neonatal unit. The Women's Wellness & Fertility Center excels in obstetrical and gynecological care, promoting fertility through the FertilityCare™ System and NaProTECHNOLOGY. Our accredited Breast Care Center was the first in the state to utilize breast angiography and SAVI SCOUT® localization.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Scheduler EP Lab opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.