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Banquet Captain - Hilton
- Hotel Equities (Harrisburg, PA)
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Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Banquet Captain for the Hilton Harrisburg in Harrisburg, PA.
JOB PURPOSE
Oversee set-up and clean-up food preparation for all banquet functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
+ Supervise Food and Beverage service to ensure consistency throughout the banquet.
+ Assist with the planning, organizing and execution of all banquet functions.
+ Supervise banquet rooms set-up and clean-up.
+ Greet Clients in charge and respond to requests.
+ Speak at roll call meetings prior to events to inform staff about event particulars and expectations.
+ Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
SUPPORTIVE FUNCTIONS
+ Supervised all assigned side work to include replenishing condiments and restocking banquet cabinet supplies.
+ Supervise general cleaning tasks using standard hotel products as assigned to adhere to health standards.
+ Abide by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
+ Check with Department Manager for any last-minute changes.
+ Assist with other duties as directed
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
+ Requires thorough knowledge of the catering and food profession in order to perform non-repetitive analytical work.
+ Requires knowledge of policies and procedures and the ability to determine course of action based on these guidelines.
+ Requires supervision/management skills.
+ Requires oral and written communication skills.
+ Must have moderate hearing - to hear equipment timers and communicate with other staff.
+ Must have excellent vision to see that product is prepared appropriately.
+ Must have moderate speech communication skills to be able to communicate with staff.
+ Must have moderate comprehension and literacy to read and understand all BEO's requests.
+ Lifting/Pushing/Pulling/Carrying: All these functions are essential because of the heavy production associated with Banquets. Items include food, small equipment, 75% of the time.
+ Bending does become necessary when using the lower oven for cooking, 5-10 times a day.
+ Full range of mobility and the ability to travel 30-50 feet on a regular basis, throughout the day.
+ Standing usually during preparation or plate - up to one hour at a time, usually 3-5 times a day.
Other:
+ Being passionate about people and service.
+ Strong communication skills are essential when interacting with guests and employees.
+ Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
+ Basic math skills are used frequently when handling cash or credit.
+ Problem-solving, reasoning, motivating, and training abilities are often used.
+ Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
+ Team Driven and Values Based Culture
+ Medical/Dental/Vision
+ Vacation & Holiday Pay
+ Same day pay available
+ Employee Assistance Program
+ Career Growth Opportunities/ Manager Training Program
+ Reduced Room Rates throughout the portfolio
+ Third Party Perks (Movie Tickets, Attractions, Other)
+ 401(k)
+ Employee assistance program
+ Employee discount
+ Flexible schedule
+ Flexible spending account
+ Life insurance
+ Parental leave
+ Referral program
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