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Job Description

Aramark Healthcare+ is seeking candidates for an Environmental Services Director position at Bryn Mawr Hospital, located in Bryn Mawr, PA. This is a management position, responsible for developing and executing custodial solutions to meet customer needs. Responsible for servicing and/or maintaining a physical location or site to client specifications. Manages the day-to-day operations of the Environmental Services Department, including, but not limited to, overall cleanliness of the facility, patient/resident room cleaning, floor care, trash removal and biohazardous waste handling. Drives patient satisfaction scores.

Job Responsibilities

Essential Functions:

Leadership - Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance. Ensure facilities services connects to the appropriate Executional Framework. Consistently utilize the GROW Coaching model. Reward and recognize employees. Ensure safety and sanitation standards in all operations.

Client Relationship - Develop and maintain effective client and customer rapport for mutually beneficial business relationship. Deliver and model WEST as the foundation for delivering excellent customer service. Identify client needs and communicate operational progress. Develop custodial program to meet client and customer demands and specifications.

Financial Performance - Responsible for building revenue and managing budget which includes labor, supplies, equipment and related services/materials as well as ensuring the completion and maintenance of P&L statements. Adopt all Aramark processes and systems, eliminate custom/manual reports. Understand performance metrics, data, and order and inventory trends; educate teams on key levers to improve margins.

Productivity - Implement and maintain GM agenda for both labor and facilities initiatives. Create value through efficient operations, appropriate cost controls, and profit management. Full compliance with Operational Excellence fundamentals for facilities and labor targets.

Compliance - Facilities Services

Additional Responsibilities:

Manages the budget, forecasting and ensure the completion and maintenance of P&L statements. Deliver client and company financial targets.

Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins.

Oversees the management of the day-to-day operations of the Environmental Services Department (Housekeeping) and Laundry/Linen Department

Ensures the Distribution of supplies, holds shift huddles, scheduling and training. Monitors performance.

Manages floor care, trash removal and biohazardous waste removal, overall cleanliness of the building, and patient room cleaning.

Participates in Environment of Care rounding and ensures that patient satisfaction rounding is conducted by management team. Provides service recovery to drive patient satisfaction and HCAHPS scores.

Conducts quality audits and inspections.

Communicates and builds relationships with other department leaders

Plans, controls and directs all cleaning, sanitizing and waste removal functions within a healthcare facility to meet operating and financial goals, client objectives and customer needs

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

Requires 3 to 5 years of Environmental Services experience and 3+ years of EVS Management experience

Bachelor's degree or equivalent experience

Healthcare experience preferred.

Management experience in Environmental Services, housekeeping, janitorial, or custodial services will be considered.

NOTE: This client location requires all individuals working on site to be fully vaccinated against COVID-19 before start date.

\#FS-300

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .