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Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.

Interested in this position? Apply online and create a personal candidate account!

Current Employees of NeighborHealth - Please use our internal careers (https://www.myworkday.com/ebnhc/d/task/1422$794.htmld) portal to apply for positions.

To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page (http://careers.ebnhc.org) .

Time Type:

Full time

Department:

WIC

All Locations:

250 Sumner Street

Position Summary:

The Community Coordinator ensures that a wide range of outreach activities/collaboration with health and human service agencies and community agencies are conducted. Develops and maintains community liaison; builds and maintains coordinated referral network and collaborative, working relationships between community agencies and organizations and East Boston WIC.

Key Responsibilities:

Outreach & Networking:

+ Complete a minimum of 60 activities per quarter.

+ Continuously make efforts to contact new groups and organizations, and provide existing organizations with updated eligibility information.

+ Visit and follow up with contacts regularly.

+ Develop and maintain community liaison relationships with health and human services providers and advocacy organizations within the local service area.

+ Build an active, coordinated referral network and foster a collaborative working relationship between community agencies, groups, and the WIC program.

+ Provide WIC program education and outreach materials to local agencies and advocacy groups.

+ Represent WIC at community health fairs, workshops, and other public forums.

Administrative Tasks:

+ Submit weekly schedule of planned activities.

+ Update resource bulletin board with current information.

+ Collaborate with care coordinators at NeighborHealth and agency partners.

+ Maintain the Massachusetts WIC Community Network Database with community contacts made and outreach activities conducted within the service area.

+ Enter activities in the database monthly and document details in the ‘Comment Section’.

Quality & Customer Service:

+ Ensure a well-rounded variety of outreach activities, including provider visits, presentations, informal sessions to highlight WIC, health fairs, events, material drop-offs, and meeting attendance.

+ Interact with patients and other staff in a professional and respectful manner, reflecting the needs and concerns of individuals.

+ Consistently provide excellent customer service, making patients feel welcome and valued.

Qualifications:

Education:

+ Minimum: High School Diploma.

+ Associate’s Degree preferred.

Experience:

+ 2 years of experience in community work or health and human services is desirable.

+ Knowledge of the community and neighborhoods served by EBNHC is a plus.

Skills/Abilities:

+ Excellent customer service and interpersonal skills.

+ Bilingual/bicultural candidates are strongly preferred.

+ Ability to work independently and reliably in a fast-paced environment is strongly preferred.

+ Exceptional organizational skills.

+ Sensitivity to the needs of the participant population.

+ A well-organized, systematic approach to work.

+ Excellent communication skills.

+ Availability to work a flexible schedule, including weekends and evenings, is essential.

Compensation:

+ $21.51/hr to $32.26/hr, based on experience.

There’s a reason NeighborHealth (formerly East Boston Neighborhood Health Center) is ranked as one of the "Top Places to Work" by The Boston Globe. It's because we're committed to maintaining a supportive and welcoming environment — for both our employees and our patients — that reflects our mission and culture. We are proud to offer benefits that support you inside and outside of work.

We strive to offer a variety of schedules, a diverse and inclusive workforce, and a patient-driven purpose that supports our local community. Additionally, we utilize our Education & Training Institute as a resource for our large employee workforce who seek to broaden their skill base and advance their careers. We hope you consider joining our team!

+ Medical & Dental Coverage

+ Life and Disability Insurance

+ Privileges at Boston Medical Center for Providers

+ 401(K) Retirement Plan

+ Educational Assistance

+ Flexible Spending & Transportation Accounts

+ Paid Holidays, Vacations, Sick and Personal Time

+ A Generous Staff Development Benefit

+ Excellent Malpractice Coverage

+ A Designated Medical Staff Office for Physician Support

+ Free Parking

+ And Much More…