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Loan Servicer
- Banc of California (Durham, NC)
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Description
BANC OF CALIFORNIA AND YOUR CAREER
Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the “bank”). Banc of California is one of the nation’s premier relationship-based business banks focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses. Banc of California offers a broad range of loan and deposit products and services, with full-service branches throughout California and Denver, Colorado, as well as full-stack payment processing solutions through its subsidiary, Deepstack Technologies. The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more.
At Banc of California, our success is driven by our people, and we take pride in fostering an environment where everyone can reach their full potential. We embrace a culture of empowerment, progressive thinking, and entrepreneurial spirit, ensuring our team members have an opportunity to make an impact and play an important role in the future of Banc of California. Our core values – Entrepreneurialism, Operational Excellence, and Superior Analytics – empower us in creating a dynamic and inclusive workplace. We are committed to supporting your growth and well-being with comprehensive benefits, career development programs, a variety of employee resource groups, and more. TOGETHER WE WIN®
THE OPPORTUNITY
Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.
HOW YOU’LL MAKE A DIFFERENCE
+ Receive and process customer loan advance requests.
+ Receive and process customer pay-down requests.
+ Receive and process all transactions related to Specialty Finance Group.
+ Receive and process incoming Fed Wires and process accordingly.
+ Process Warrant fee transactions in loan servicing system and file documents.
+ Process customer loan statements as needed, which includes all activities needed to submit via postal service.
+ Update customer information, such as address, banker, branch, etc. in loan servicing system.
+ Two-touch (approval) transactions in loan servicing system when needed.
+ Perform Daily Wire Settlement at the end of business day.
+ Process GTM (Global Treasury Management) and TF (Trade Finance) requests. Includes the increase/decrease of Ancillary Services as well as the Boarding of new requests and closings of existing facilities in the loan system.
+ Assist customers and client service reps with requests for additional copies of loan invoices.
+ Complete report for loans to be added/removed to the online banking system (BeB).
+ Review loan agreement to board Libor and/or Fixed Rate loan into ACBS.
+ Assist Senior Commercial Loan Servicer with Syndication loans as needed. This includes paying/collecting principal and interest payments as well as sending/receiving the proper notification with the corresponding Banks.
+ Assist Senior Commercial Loan Servicer with Insurance Monitoring, Reports, System Input, Notifications and Customer Service.
+ Service Customer and Insurance Company requests-respond to emails both internal and external.
+ Gather information to request appropriate Insurance documentation to comply with Bank standards.
+ Collaborate with team members to continuously improve processes and procedures, to meet team goals and objectives.
+ Meet job expectations regarding attendance and punctuality, as determined by manager.
+ Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions.
+ Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
+ Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values.
+ Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.
+ Performs other duties and projects as assigned.
WHAT YOU’LL BRING
+ Ability to manage multiple tasks/projects and deadlines simultaneously in a fast paced, high production, professional environment
+ Ability to work independently and utilize critical thinking skills
+ Discretion and judgment to identify when to escalate issues to the appropriate levels within the organization
+ Excellent verbal and written communication skills
+ Able to read, comprehend, and retain knowledge concerning Loan Operations procedures
+ Fluency with MSOffice software applications (including, but not limited to Word, Excel, and Powerpoint)
+ Bachelor’s Degree and/or relevant work experience or training
Required:
+ 2 years’ work experience in banking with an emphasis in the loan and credit administration departments
Preferred:
+ Knowledge of Fidelity – ACBS loan system
+ Knowledge of bank policies and regulatory requirements
HOW WE’LL SUPPORT YOU
+ **Financial Security:** You will be eligible to participate in the company’s 401k plan which includes a company match and immediate vesting.
+ **Health & Well-Being:** We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA).
+ **Building & Supporting Your Family:** Banc of California partners with providers that offeradoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family.
+ **Paid Time Away:** Eligible team members receive paid vacation days, holidays, and volunteer time off.
+ **Career Growth Opportunities:** To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.
SALARY RANGE
The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.
Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of Family and Medical Care Leave, disability (mental and physical) including HIV and AIDS, marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including language use restrictions), race, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, and sexual orientation. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Equal Opportunity Employer
PacWest Bancorp and its affiliates are fully committed to the principles of equal opportunity and diversity. We take pride in building a workplace culture where all employees feel supported and respected, and have equal access to career and development opportunities without regard to race, religion/creed, color, national origin, age, marital status, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity/expression, sexual orientation, veteran status, physical or mental disability, medical condition, military status, genetic information, or any other characteristic protected by federal, state or local laws.
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