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  • Host

    Nova Hospitality (Austin, TX)



    Apply Now

    Who We're Looking For

     

    We are looking for high-caliber, motivated hospitality professionals! As a Host, you create the arrival experience that is one of the first steps in providing our extraordinary guest service.

     

    This is a fun and rewarding opportunity! The pace is fast and the standards are high; we offer competitive compensation, medical/dental/vision available for you and your family, discounts at all of our restaurants for you to enjoy. We look forward to meeting you!

     

    What to Expect

     

    + Consistent delivery of an approachable refined hospitality experience

    + Willing to have a flexible schedule

    + Always attentive to guests and team

    + Arrange tables and seating plan for the night based on expected reservations

    + Answer phone calls and messaging sent to the restaurant

    + Ensure arrivals area is clean, stocked with supplies needed and organized at all times

    + Welcome our guests upon arrival and thank them when departing

    + Approaches guests and collects information needed to assist with seat and bar arrangements

    + Check in guests with reservation and confirm any applicable notations

    + Organizing nightly dining reservations, private parties and any guest's special occasion

    + Maintains knowledge of the restaurant layout and table numbers, seating the room evenly per operational needs and member requests

    + Accommodate walk in guests

    + Works with a sense of urgency to anticipate guests and team members needs when the opportunity arises

    + Communicates with management, and service staff immediately to rectify any and all guest needs and requests

    + Walk guests to table and be available to answer any immediate questions

    + Ensure all notes, allergies mentions and requests are communicated to server

    + Share your thorough knowledge of the food and beverage menu in order to answer all questions from guests and team

    + Ensure the work area is in compliance with the Health and TABC code at all times

     

    Being Part of the Team

     

    + You are constantly in motion

    + Always smiling, even on the inside

    + Adapting to changes and adjustments on the fly

    + Gladly taking responsibility and not leaving it to others

    + Service is a conversation not a transaction

    + Not afraid to change or innovate

    + Committed to learning all about the food and beverage we offer

    + Comfortable with receiving feedback and brave enough to deliver it

    + Living in the “We” and not always the “I or Me”

    + Sometimes being in the weeds and ready to help each other clear a path

    + You take responsibility and not leave it to others

    + Genuine care for others

    + You are kind

    + You say thank you a lot during your shift

     

    You Should Have

     

    + Prefer one (1) or more years of serving experience in a high volume fine dining restaurant

    + A valid TABC Certification and Food Handlers Certification may be required and must be obtained before entering this position

    + Must have an outgoing personality and hospitality driven attitude

    + Must be a highly organized individual with the ability to handle numerous tasks at a time

    + Must be polished, professional, friendly, dynamic and able to multitask

    PHYSICAL AND WORKING ENVIRONMENT:

    + Must be able to stand or walk a minimum eight-hour shift.

    + Must be observant and quick to respond to various situations while also multitasking and handling stressful situations.

    + Must be able to twist, tow (push or pull), reach, bend, climb and carry objects as necessary.

    + Must be able to lift up to 25 pounds.

    + Must have excellent communication skills and be able to read, write, speak and understand English.

    + Must be able to work in a fast pace and high-volume environment in the presence of areas containing high noise levels, bright lights and dust and communicate during this time – sometimes within a small area.

    + Must be able to work inside and outside at all times of the year as needed, based upon business volumes.

     


    Apply Now



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