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Responsibilities

The Refund Analyst will be primarily responsible for the daily processing of third party and patient refund utilizing a credit balance report, correspondence, or incoming calls. The analyst will be required to research patient accounts on the Business Office System (Epic) with an understanding of payment, allowance, and write-off transactions. The incumbent will need to be able to interpret EOB’s and R/A’s and comprehend coordination of benefits. The analyst will also be responsible for maintaining documentation, reconciling, and resolving unapplied cash balances in a timely manner. Basic financial and analytical skills are required to insure accurate revenue reporting for Kelsey-Seybold Clinic. This position required a candidate who demonstrates a positive demeanor, good verbal and written communication skills, and who is professional in both appearance and approach. All Kelsey- Seybold Clinic Business Office staff are expected to comply with company policy and procedures.

Job Title: REFUND ANALYST

Department:** **Bus Ofc - Refunds/Adjustments

Job Type: Full Time

Salary Range: $46,587 - $57,548 (Pay is based on several factors including but not limited to education, work experience, certifications, etc.)

Qualifications

Education

Required: Associates degree in Business Administration or related field.

Additional experience may be substituted for required degree on a one-for-one basis.

Preferred: Bachelor’s degree in Business Administration or related field.

Successful completion of Coding and Billing class

Experience

Required: Requires 4 or more years experience in a health care billing and collection environment or relevant

health care setting using an accounting/health care computer system.

Two years of related experience with preferred degree.

Preferred: 6 years experience in a health care billing and collection environment or relative health care setting

using an accounting/health care computer system in area of specialty.

Epic Professional Billing experience a definite plus as is an understanding of a diversity of insurance plans.

License(s)

Required: N/A

Preferred: N/A

Special Skills

Required: Analytical Skills; Understanding of payment/adjustment/write-off/applications & HMO Benefits to

ensure credit balances are resolved and not inappropriately refunded.

Preferred: MS Word, Excel, Access

Other

Required: Knowledge of healthcare business office patient accounting system, coordination of benefits,

EOB/RA interpretations.

Preferred: Epic practice management software experience.

**Working Environment:** Office

About Us

Start your career journey and become a part of a community of renowned Healthcare professionals. Kelsey-Seybold Clinic is Houston’s fastest growing, multispecialty organization with more than 40 premier locations and over 65 specialties. Our clinics are comprised of more than 600 physicians and as we continue to grow, our focus is providing quality patient care by adding to our team of clinical and non-clinical professionals that work together in a convenient, coordinated, and collaborative manner. Enjoy the rewards of a successful career while maintaining a work/life balance by joining our team today and changing the way health cares.

Why Kelsey-Seybold Clinic?

+ Medical, Vision, and Dental

+ Tuition Reimbursement

+ Company Matching 401K

+ Employee Reward and Recognition Program

+ Paid time off for vacation, sick, and holidays

+ Employee Assistance Program

+ Continuing Medical Education allowance

Kelsey-Seybold Clinic strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by organizational policy or by federal, state, or local laws unless such distinction is required by law. Kelsey-Seybold is a VEVRAA Federal Contractor and desires priority referrals of protected veterans.