• UX Research Lead

    IBM (San Jose, CA)


    Introduction

     

    Your role and responsibilities

    UX Research Lead, IBM Corporation, San Jose, CA:

    * Define, prioritize, and execute a program of research using a range of methodologies including quantitative behavioral analysis and leveraging the principles of Human Computer Interaction (HCI).

    * Lead a team of researchers help drive best practices for research methods, lead by example, mentor junior researchers, and contributing to the creation of repeatable processes that enable a UX research organization to grow and scale.

    * Analyze study data using statistical software such as SPSS Statistics and R Studio and visualization software such as Cognos Analytics to communicate findings in compelling and actionable manner.

    * Work with the leadership on the product side and utilize deep understanding of AI/ML Lifecycle frameworks to inform direction of products that leverage cutting-edge technologies and concepts including Generative Artificial Intelligence (GenAI), Machine Learning (ML), and Robotic Process Automation (RPA).

    * Utilize: Human Computer Interaction (HCI) principles, quantitative behavioral data analysis, SPSS Statistics, RStudio, Cognos Analytics, AI/ML Lifecycle management methodologies.

     

    Required: Master’s degree or equivalent in Psychology, Data Science, Human Computer Interaction or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master’s degree) and one (1) year of experience as a UX Researcher, UX Designer, UX Research Team Lead or related. One (1) year of experience must include utilizing Human Computer Interaction (HCI) principles, quantitative behavioral data analysis, SPSS Statistics, RStudio, Cognos Analytics, AI/ML Lifecycle management methodologies. WJ147. $227428 to $235000 per year. Full time.

    Required technical and professional expertise

    Master’s degree or equivalent in Psychology, Data Science, Human Computer Interaction or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master’s degree) and one (1) year of experience as a UX Researcher, UX Designer, UX Research Team Lead or related. One (1) year of experience must include utilizing Human Computer Interaction (HCI) principles, quantitative behavioral data analysis, SPSS Statistics, RStudio, Cognos Analytics, AI/ML Lifecycle management methodologies.

     

    IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.