• Aftersales Solutions Advanced Analyst

    Hyster-Yale Materials Handling (Danville, IL)


    Job Title

     

    Aftersales Solutions Advanced Analyst

     

    Job Category

     

    Information Technology

    Job Description

    What starts with YOU, moves the world!

     

    Hyster-Yale Materials Handling, Inc., a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptionally talented **_Aftersales Solutions Advanced Analyst_** _b_ ased out of either of the following locations: **Danville IL, Greenville NC,** or **Charlotte NC** . location.

    What You Will Do:

    + Write complex queries and develop dashboards and automations using programming languages such as Python, SQL, and DAX, as well as low-code/no-code packages.

    + Collaborate with IT to create sustainable dataflows through data engineering, including working with Azure Data Lake to create dataflows and integrations.

    + Develop data cleansing workflows and verify the integrity of data used for analysis.

    + Enhance operational efficiencies, business automation, and assistive tools.

    + Manage KPIs, time series predictive models, dealer KPIs, and self-service external reporting.

    + Integrate third-party data sources when necessary.

    + Select features, build, and optimize classifiers using various machine learning techniques.

    + Create customer-facing sales collateral and business partner reporting suites.

    + Collaborate with internal and external aftersales stakeholders to identify opportunities.

    Who You Are:

    + **Analytical Thinker** : You possess strong problem-solving skills and can approach complex challenges with a logical mindset.

    + **Experienced Data Professional** : You have a proven track record of working with large and complex datasets, ensuring data integrity and accuracy.

    + **Innovative and Proactive** : You consistently seek out new opportunities and provide actionable insights that drive business improvements.

    + **Effective Communicator** : You excel at conveying complex data concepts to business stakeholders in a clear and understandable manner.

    + **Highly Organized** : You are adept at managing multiple projects simultaneously, ensuring timely and efficient completion.

    What You Will Need:

    _Education:_

    + Bachelor’s degree in Information Systems, Statistics, Data Science, Data Engineering, or a related field.

    + Master’s Degree preferred.

    _Experience:_

    + 5-7 years of relevant experience in Data Analytics, Data Modeling

    + Experience in aftersales and supply chain work required, with a strong understanding of related business processes and challenges.

    + Database development/maintenance and query creation in SQL required.

    + Experience with Informatica or other enterprise data management/ETL platforms preferred.

    + Experience with Azure cloud platform required, including Azure Data Lake and Azure SQL Database, with a focus on developing dataflows and integrations using Azure Data Lake.

    + Experience with Python (NumPy, Pandas, Matplotlib, Seaborn) and DAX required

    + Experience with and understanding of Time Series Analysis and Machine Vision Models preferred.

    + Proven track record of managing multiple projects simultaneously and delivering results on time.

    Skills, Experience & Abilities:

    + Excel Mastery: Advanced proficiency in Excel for data analysis and visualization.

    + Statistical Analysis: Experience with statistical analysis software (e.g., Minitab, SAS) preferred.

    + Predictive Analytics: Ability to construct and interpret linear regression models for predictive analytics.

    + Communication Skills: Strong written and verbal communication skills to convey complex data concepts.

    + Problem-Solving Abilities: Excellent problem-solving, analytical, and mathematical abilities.

    + Listening Skills: A good listener who can understand and address stakeholder needs effectively.

    + Professional Learning Attitude: A proactive learner with a professional attitude towards continuous improvement.

    + Technical Acumen: Strong technical skills and understanding of data science principles.

    + Language Skills: Fluent in English; Spanish speaking is optional but preferred.

     

    Who we are:** ** 

     

    Hyster-Yale Materials Handling, Inc, designs, engineers, manufactures, markets, and services a complete range of application-tailored lift trucks, attachments and fuel cell solutions that are transforming the way the world moves materials. As a global leader in the Materials Handling industry, Hyster-Yale Materials Handling, Inc, have been building relationships with our customers, suppliers, dealers, and employees for over 90 years.

     

    What we offer:** ** 

     

    Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).

    \#LI-TE1

    \#LI-HYBRID

    Job Type

     

    Permanent

     

    Time Type

     

    Full time

     

    Work Hours

     

    40

    Travel Required

    1-10%

     

    Primary Location

     

    HY US Danville, IL

     

    Address

     

    1010 East Fairchild Street

     

    Zip Code

     

    61832

     

    Field-Based

     

    No

     

    Relocation Assistance Available

     

    No

     

    We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

     

    EOE/Minorities/Females/Veterans/Disabled