• Patient Services Rep 421

    The Institute for Family Health (New York, NY)


    PATIENT SERVICES REP 421

    Job Details

    Job Location

     

    17th Street - New York, NY

    Position Type

    Full Time

    Education Level

    High School

     

    Salary Range

     

    $21.77 - $21.77 Hourly

     

    Travel Percentage

     

    Negligible

     

    Job Shift

     

    Day

     

    Job Category

     

    Health Care

    Description

    Summary:

    Under the supervision of the Practice Administrator, performs routine clerical duties and is responsible for cash collection, appointment scheduling, registration/financial data, and integrity of billing including charge documents is cognizant of the philosophy, standards, objectives and policies of the Department and the Organization.

    Requirements:

    + Schedules patient appointments in Epic system.

    + Makes reminder and no show calls, and provides schedule information to the practice.

    + Prints, schedules, and confirms appointments.

    + Responsible for performing a complete registration of patient clinical, financial and demographic information into the Epic system.

    + Responsible for the integrity of the data. Collects cash from patients for charges and co-payments.

    + Completes all necessary documents for all payments accrued. Matches cash collected to receipts at end of session.

    + Requests patient charts from Medical Records Department for distribution. Searches for missing charts before they are needed for clinic session, only as required.

    Qualifications

    Qualifications:

    + High School Diploma or equivalent required

    + Minimum of one (1) year customer service experience required

    + Demonstrated typing skills for CRT input required

    + Demonstrated ability to accurately conduct and record a patient interview, to obtain clinical, demographic, and financial information

    + Demonstrated ability to handle multiple priorities and to deal calmly with individuals under stress

    + Bi-lingual, Spanish preferred

    Equal Employment Opportunity/Affirmative Action:

    The Institute for Family Health is an Equal Employment Opportunity Employer. This job summary is intended to be brief and may not list all the duties and functions required, however, it does highlight the essential requirements. Nothing outlined in this job summary is to be construed as an express or implied contract of employment.

     

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