• Digital Account Manager - Loyalty

    Insight Global (Alpharetta, GA)


    Job Description

    An Insight Global Retail Lottery client is looking to add a Digital Account Manager to their team. This resource will play a pivotal role in building and strengthening relationships with lottery customers while supporting company goals. This position manages all aspects of the client relationship, ensuring effective use of the companys interactive programs, such as players clubs and loyalty rewards initiatives.The role is responsible for the strategy, daily operations, and continuous improvement of loyalty initiatives, encompassing comprehensive planning, execution, financial management, analysis, and optimization.

     

    The Digital Account Manager is essential in enhancing player engagement, managing operational efficiency, and delivering valuable insights that align with business and financial goals. Through collaboration and proactive engagement, the Digital Account manager drives mutual success and fosters long-term loyalty between our client and the lottery partners.

     

    Compensation Range: $90,000-$110,000

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

     

    Skills and Requirements

     

    - 5+ years of experience in loyalty program management, account management, or digital marketing, preferably within the gaming, lottery, or similar industries.

     

    - Strong project management and relationship-building abilities with a focus on operational and financial efficiency.

     

    - Proficiency in CRM systems and loyalty management platforms.

     

    - Excellent communication and organizational skills, with a client-focused approach.

     

    - Demonstrated success in optimizing program performance through data-driven insights.

     

    - Ability to work collaboratively across internal teams and with external partners.

     

    - Experience in loyalty marketing, player engagement, or customer experience management.

    Plusses:

    - Lottery or gaming industry experience

    - Knowledge of interactive gaming solutions and digital loyalty platforms null

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].