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Description

Are you passionate about managing projects with impact to global programs, Sellers, and Customers? Are you a problem solver who likes working with cross-functional teams to identify gaps and drive innovative solutions? The Amazon Seller Qualification team is looking for you! At Amazon, we're working to be the most Customer-centric company on earth and to ensure a great experience for Customers, Sellers and Brand Owners. Our program ensures that Customers can buy with confidence on Amazon by qualifying Sellers to sell products that have extra requirements. As a Senior Program Manager, you will work with business owners, product managers, and developer teams to define process improvements, program strategy, and manage project timelines. This position involves regular communication with internal teams and responsibilities over process roadmaps, program updates, and change management. Cross-team coordination, program management, and excellent communication skills are essential.

About the team

Seller Qualification's vision is to create the perfect qualification experience for Sellers, so they can continue to grow Amazon stores into Earth’s largest selection of safe, authentic, and compliant products that Buyers want. We are a team of Product and Program Managers that drive this vision by providing efficient mechanisms to qualify Sellers based on specific criteria. We partner with teams that place controls to protect the Buyer and Brand experience, but our objective is to do so with the least amount of Seller friction possible. We partner with tech, science, and policy teams to do this.

Basic Qualifications

- 5+ years of program or project management experience

- Experience using data and metrics to determine and drive improvements

- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

- 2+ years of driving process improvements experience

- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.