• Product Owner for Customer Experience

    Insight Global (Charlotte, NC)


    Job Description

    Insight Global is seeking a Product Owner for Customer Experience for a large pest control services company. This individual will collaborate with Scrum Leads, Program Managers, Integration Managers, Technical Leads and third-party software solution providers to deliver business value. They will balance diverse requests and priorities to establish a product vision and a tactical roadmap, prioritize the product backlog during sprint planning meetings and backlog grooming sessions, and establish goals and define content for Agile software deployment teams. This individual will maintain a solid understanding of user needs and industry trends, and champion the implications of technology on business needs, and they serve as the subject matter expert on the product. Additionally, this person will ensure data security, privacy and analytics solutions are effectively integrated into product design.

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

     

    Skills and Requirements

     

    Experience in product management, product planning or equivalent experience with exposure to product and software development cycles and engineering

     

    Experience within ecommerce

     

    Strong analytical skills, ability to make decisions based on data, intuition, and experience

     

    Experience with Agile project delivery

     

    Willingness and ability to travel periodically

     

    Bachelors degree in business or information technology, or related field Project management and/or business analyst experience null

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].