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Sr. IT Manager (Support Manager)
- Insight Global (Pittsburgh, PA)
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Job Description
Insight Global is looking for a Sr IT Manager to be responsible for overseeing the support, maintenance, and optimization of the clients Warehouse Management System (WMS) to ensure efficient warehouse operations. This role involves managing a team of IT professionals, collaborating with various departments, and ensuring the WMS aligns with business objectives.
Key Responsibilities:
WMS Management: Oversee the configuration, customization, and integration of the WMS to meet operational needs.
Team Leadership: Lead and mentor a team of IT professionals, including data managers, engineers, and architects.
Technical Support: Provide technical support and troubleshooting for WMS-related issues.
Collaboration: Work closely with warehouse staff, suppliers, and other stakeholders to ensure seamless operations.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
7 years of experience required, 10+ preferred, of working with a WMS (Warehouse Management Systems) or supporting a supply chain industry from a technical standpoint.
o Oracle warehouse management, SAP extended warehouse management (EWM), Blue Yonder.
o Cloud based platform experience: AWS/Azure/GCP
3+ years of experience leading teams in support of multiple locations, across different teams like development, cloud, implementation.
o Prior experience interacting with stakeholders, as well as taking requirements.
o Project management expertise in planning and completing large and small projects
Knowledge of database management, network architecture, integration, cloud/onprem platforms, and ERP system integration.
Bachelors Degree or equivalent experience required. Previous leadership within support-based services for a WMS (Warehouse Management System) is highly preferred
WMS certifications null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].
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